Registered Member
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I am trying to import Amarok 1.4 statistics from a MySQL database into Amarok 2.8 using the Options --> Local Collection --> Import function.
I have tried four times now and Amarok always crashes at what appears to be the same spot in my music collection (i.e. somewhere around the "T"'s). The crash just closes Amarok completely and immediately. The statistics that were processed (i.e. before the "T"'s) all seem to have imported correctly. I tried running Amarok through the command line with the --debug option. Here's the output leading up to the crash:
Any ideas? Anything I can do to debug this? Thanks. |
Manager
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Looks like a problem in Pulseaudio. Which exact KDE version and distribution do you use?
Running Kubuntu 22.10 with Plasma 5.26.3, Frameworks 5.100.0, Qt 5.15.6, kernel 5.19.0-23 on Ryzen 5 4600H, AMD Renoir, X11
FWIW: it's always useful to state the exact Plasma version (+ distribution) when asking questions, makes it easier to help ... |
Registered Member
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I'm actually trying to run Amarok on the MATE version of Mint 17.
So there certainly were a lot of dependencies to install, but everything else besides this import procedure seems to work fine so far. |
Manager
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Sadly that doesn't tell the KDE version you use. We simply can't track the distribution for the package versions they ship, so we really need the KDE version numbers, not the distribution name only.
As mentioned earlier: this appears to be a pulseaudio issue, please check your pulseaudio installation as well.
Running Kubuntu 22.10 with Plasma 5.26.3, Frameworks 5.100.0, Qt 5.15.6, kernel 5.19.0-23 on Ryzen 5 4600H, AMD Renoir, X11
FWIW: it's always useful to state the exact Plasma version (+ distribution) when asking questions, makes it easier to help ... |
Registered Member
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The KDE packages (e.g. kdelibs-bin) are all listed as version 4:4.13.3-0ubuntu0.1 in the package manager.
The Pulseaudio packages (e.g. libpulse0) are all listed as 1:4.0-0ubuntu11 in the package manager. The first line of the error is this:
Any idea what that might be? It is odd that the importer seems to work perfectly up until the exact same part of the old MySQL database each time...would seem to suggest something wrong with the MySQL entry at which there is a failure. |
Manager
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Could you please make a crash report with the backtrace at http://bugs.kde.org?
Running Kubuntu 22.10 with Plasma 5.26.3, Frameworks 5.100.0, Qt 5.15.6, kernel 5.19.0-23 on Ryzen 5 4600H, AMD Renoir, X11
FWIW: it's always useful to state the exact Plasma version (+ distribution) when asking questions, makes it easier to help ... |
Registered Member
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I'd be happy to, but can you give me a pointer as to how to do it on a non-KDE distro? I am not getting any sort of window with the option to do a backtrace when the crash occurs.
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Manager
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Just use gdb, that should be rather easy, but please install debugging symbols for Amarok, Phonon, phonon-backend-gstreamer, kdelibs and pulseaudio before using gdb.
You can find more information about this here: https://techbase.kde.org/Development/Tu ... e_with_GDB
Running Kubuntu 22.10 with Plasma 5.26.3, Frameworks 5.100.0, Qt 5.15.6, kernel 5.19.0-23 on Ryzen 5 4600H, AMD Renoir, X11
FWIW: it's always useful to state the exact Plasma version (+ distribution) when asking questions, makes it easier to help ... |
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