I am using Xandros Home Edition Premium 4. I was previously using Xandros OC 3 and Amarok 1.3. That version of Amarok worked perfectly. When I upgraded to version 4 of Xandros Linux, it installed Amarok 1.4.3 (which it called "Music Manager"). That was working pretty much okay for a long time, but sometimes I thought it was not working as well as 1.3, and then the other day it stopped working completely, after I attached my iRiver T30 mp3 player to download some music onto it. I had previously connected the mp3 player to my pc and used Amarok to download tracks onto it. However, this time the program just died and would not start again. All I was getting was the "Music Manager" splash screen and then nothing.

Up popped an email window, for me to report the bug, which was being sent to amarok-backtraces@lists.sf.net, but all I got was an email back saying: "This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of
its recipients. The following addresses failed:
  "

So what good is that, that the program has a means of reporting bugs, but the means to report the bug is a bug as the email address does not work.

Anyway, here is what was sent: (I am hoping that Amarok developers will read this as the email to them failed)

Amarok has crashed! We are terribly sorry about this 

But, all is not lost! You could potentially help us fix the crash. Information describing the crash is below, so just click send, or if you have time, write a brief description of how the crash happened first.

Many thanks.


Just trying to open the program, now it will not open. All I see is the splash screen and then it dies. When it was working I attached my mp3 player (IRiver T30) to my PC, which has worked okay before in Amarok. But this time it would not list the files on the player, so I closed the program and tried to re-open it. It has not opened again since. I have rebooted the PC twice to try to get it to work, but it still will not work.







The information below is to help the developers identify the problem, please do not modify it.



======== DEBUG INFORMATION =======
Version: 1.4.3
Engine: xine-engine
Build date: Nov 2 2006
CC version: 3.3.5 (Debian 1:3.3.5-13)
KDElibs: 3.4.2
Qt: 3.3.4
TagLib: 1.4.0
CPU count: 1
NDEBUG: true
==== file /usr/lib/amarok/amarokapp =======
/usr/lib/amarok/amarokapp: ELF 32-bit LSB executable, Intel 80386, version 1 (SYSV), for GNU/Linux 2.2.0, dynamically linked (uses shared libs), stripped


==== (gdb) bt =====================
Using host libthread_db library "/lib/tls/libthread_db.so.1".
`system-supplied DSO at 0xb7f6a000' has disappeared; keeping its symbols.
[Thread debugging using libthread_db enabled]
[New Thread -1244097888 (LWP 13470)]
[New Thread -1256965200 (LWP 13866)]
0xb6b4a3d1 in waitpid () from /lib/tls/libc.so.6
#0 0xb6b4a3d1 in waitpid () from /lib/tls/libc.so.6
#1 0x0806437e in amaroK::Crash::crashHandler ()
#2
#3 0xb607a492 in XSetForeground () from /usr/lib/libX11.so.6
#4 0xb6553968 in qsincos () from /usr/lib/libqt-mt.so.3
#5 0xb6553e57 in QPainter::updatePen () from /usr/lib/libqt-mt.so.3
#6 0xb65fb1b7 in QPainter::setPen () from /usr/lib/libqt-mt.so.3
#7 0xb7eba83c in BoomAnalyzer::init () from /usr/lib/libamarok.so.0
#8 0xb7eba634 in BoomAnalyzer::resizeEvent () from /usr/lib/libamarok.so.0
#9 0xb662e8d6 in QWidget::event () from /usr/lib/libqt-mt.so.3
#10 0xb7ebbef9 in Analyzer::Base::event ()
from /usr/lib/libamarok.so.0
#11 0xb659ba9f in QApplication::internalNotify () from /usr/lib/libqt-mt.so.3
#12 0xb659b09e in QApplication::notify () from /usr/lib/libqt-mt.so.3
#13 0xb726bc55 in KApplication::notify () from /usr/lib/libkdecore.so.4
#14 0xb659c896 in QApplication::sendPostedEvents ()
from /usr/lib/libqt-mt.so.3
#15 0xb662d5b2 in QWidget::show () from /usr/lib/libqt-mt.so.3
#16 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
#17 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
#18 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
#19 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
#20 0xb67296a2 in QToolBar::show () from /usr/lib/libqt-mt.so.3
#21 0xb751182f in KToolBar::show () from /usr/lib/libkdeui.so.4
#22 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
#23 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
#24 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
#25 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
#26 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
#27 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
#28 0xb6629db1 in QWidget::showMaximized () from /usr/lib/libqt-mt.so.3
#29 0xb7b9cd59 in App::applySettings () from /usr/lib/libamarok.so.0
#30 0xb7b9dea8 in App::continueInit () from /usr/lib/libamarok.so.0
#31 0xb7ba393c in App::qt_invoke () from /usr/lib/libamarok.so.0
#32 0xb65f836c in QObject::activate_signal () from /usr/lib/libqt-mt.so.3
#33 0xb69372aa in QSignal::signal () from /usr/lib/libqt-mt.so.3
#34 0xb661256d in QSignal::activate () from /usr/lib/libqt-mt.so.3
#35 0xb6619ea3 in QSingleShotTimer::event () from /usr/lib/libqt-mt.so.3
#36 0xb659ba9f in QApplication::internalNotify () from /usr/lib/libqt-mt.so.3
#37 0xb659b09e in QApplication::notify () from /usr/lib/libqt-mt.so.3
#38 0xb726bc55 in KApplication::notify () from /usr/lib/libkdecore.so.4
#39 0xb658b2c5 in QEventLoop::activateTimers () from /usr/lib/libqt-mt.so.3
#40 0xb654497b in QEventLoop::processEvents () from /usr/lib/libqt-mt.so.3
#41 0xb65ade58 in QEventLoop::enterLoop () from /usr/lib/libqt-mt.so.3
#42 0xb65add08 in QEventLoop::exec () from /usr/lib/libqt-mt.so.3
#43 0xb659bcf1 in QApplication::exec () from /usr/lib/libqt-mt.so.3
#44 0x0805bc3a in ?? ()
#45 0xbfde2fb0 in ?? ()
#46 0xbfde3134 in ?? ()
#47 0x00000019 in ?? ()
#48 0x0808bdea in _IO_stdin_used ()
#49 0x00000000 in ?? ()
#50 0x080af838 in ?? ()
#51 0xbfde2fc8 in ?? ()
#52 0xb68b244e in qt_check_pointer () from /usr/lib/libqt-mt.so.3
#53 0xb6ab6974 in __libc_start_main () from /lib/tls/libc.so.6
#54 0x0805b2a1 in ?? ()
#0 0xb6b4a3d1 in waitpid () from /lib/tls/libc.so.6
No symbol table info available.
#1 0x0806437e in amaroK::Crash::crashHandler ()
No symbol table info available.
#2
No symbol table info available.
#3 0xb607a492 in XSetForeground () from /usr/lib/libX11.so.6
No symbol table info available.
#4 0xb6553968 in qsincos () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#5 0xb6553e57 in QPainter::updatePen () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#6 0xb65fb1b7 in QPainter::setPen () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#7 0xb7eba83c in BoomAnalyzer::init () from /usr/lib/libamarok.so.0
No symbol table info available.
#8 0xb7eba634 in BoomAnalyzer::resizeEvent () from /usr/lib/libamarok.so.0
No symbol table info available.
#9 0xb662e8d6 in QWidget::event () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#10 0xb7ebbef9 in Analyzer::Base::event ()
from /usr/lib/libamarok.so.0
No symbol table info available.
#11 0xb659ba9f in QApplication::internalNotify () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#12 0xb659b09e in QApplication::notify () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#13 0xb726bc55 in KApplication::notify () from /usr/lib/libkdecore.so.4
No symbol table info available.
#14 0xb659c896 in QApplication::sendPostedEvents ()
from /usr/lib/libqt-mt.so.3
No symbol table info available.
#15 0xb662d5b2 in QWidget::show () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#16 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#17 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#18 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#19 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#20 0xb67296a2 in QToolBar::show () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#21 0xb751182f in KToolBar::show () from /usr/lib/libkdeui.so.4
No symbol table info available.
#22 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#23 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#24 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#25 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#26 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#27 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#28 0xb6629db1 in QWidget::showMaximized () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#29 0xb7b9cd59 in App::applySettings () from /usr/lib/libamarok.so.0
No symbol table info available.
#30 0xb7b9dea8 in App::continueInit () from /usr/lib/libamarok.so.0
No symbol table info available.
#31 0xb7ba393c in App::qt_invoke () from /usr/lib/libamarok.so.0
No symbol table info available.
#32 0xb65f836c in QObject::activate_signal () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#33 0xb69372aa in QSignal::signal () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#34 0xb661256d in QSignal::activate () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#35 0xb6619ea3 in QSingleShotTimer::event () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#36 0xb659ba9f in QApplication::internalNotify () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#37 0xb659b09e in QApplication::notify () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#38 0xb726bc55 in KApplication::notify () from /usr/lib/libkdecore.so.4
No symbol table info available.
#39 0xb658b2c5 in QEventLoop::activateTimers () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#40 0xb654497b in QEventLoop::processEvents () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#41 0xb65ade58 in QEventLoop::enterLoop () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#42 0xb65add08 in QEventLoop::exec () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#43 0xb659bcf1 in QApplication::exec () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#44 0x0805bc3a in ?? ()
No symbol table info available.
#45 0xbfde2fb0 in ?? ()
No symbol table info available.
#46 0xbfde3134 in ?? ()
No symbol table info available.
#47 0x00000019 in ?? ()
No symbol table info available.
#48 0x0808bdea in _IO_stdin_used ()
No symbol table info available.
#49 0x00000000 in ?? ()
No symbol table info available.
#50 0x080af838 in ?? ()
No symbol table info available.
#51 0xbfde2fc8 in ?? ()
No symbol table info available.
#52 0xb68b244e in qt_check_pointer () from /usr/lib/libqt-mt.so.3
No symbol table info available.
#53 0xb6ab6974 in __libc_start_main () from /lib/tls/libc.so.6
No symbol table info available.
#54 0x0805b2a1 in ?? ()
No symbol table info available.
==== (gdb) thread apply all bt ====
Thread 2 (Thread -1256965200 (LWP 13866)):
#0 0xb6b6ba11 in access () from /lib/tls/libc.so.6
#1 0xb689254e in qt_file_access () from /usr/lib/libqt-mt.so.3
#2 0xb68a8af5 in QFile::exists () from /usr/lib/libqt-mt.so.3
#3 0xb7d0b3e7 in MetaBundle::checkExists () from /usr/lib/libamarok.so.0
#4 0xb7e4838b in MetaBundle::XmlLoader::bundleLoaded ()
from /usr/lib/libamarok.so.0
#5 0xb7e4880b in MetaBundle::XmlLoader::endElement ()
from /usr/lib/libamarok.so.0
#6 0xb68221d1 in QXmlSimpleReader::processElementETagBegin2 ()
from /usr/lib/libqt-mt.so.3
#7 0xb68214aa in QXmlSimpleReader::parseElement ()
from /usr/lib/libqt-mt.so.3
#8 0xb6822dca in QXmlSimpleReader::parseContent ()
from /usr/lib/libqt-mt.so.3
#9 0xb68212b9 in QXmlSimpleReader::parseElement ()
from /usr/lib/libqt-mt.so.3
#10 0xb68206e5 in QXmlSimpleReader::parseBeginOrContinue ()
from /usr/lib/libqt-mt.so.3
#11 0xb6820306 in QXmlSimpleReader::parse () from /usr/lib/libqt-mt.so.3
#12 0xb7e47deb in MetaBundle::XmlLoader::load () from /usr/lib/libamarok.so.0
#13 0xb7dbf145 in UrlLoader::loadXml () from /usr/lib/libamarok.so.0
#14 0xb7dbd562 in UrlLoader::doJob () from /usr/lib/libamarok.so.0
#15 0xb7e3c2e3 in ThreadWeaver::Thread::run () from /usr/lib/libamarok.so.0
#16 0xb658f16a in QThreadInstance::start () from /usr/lib/libqt-mt.so.3
#17 0xb6145b63 in start_thread () from /lib/tls/libpthread.so.0
#18 0xb6b7918a in clone () from /lib/tls/libc.so.6
Thread 1 (Thread -1244097888 (LWP 13470)):
#0 0xb6b4a3d1 in waitpid () from /lib/tls/libc.so.6
#1 0x0806437e in amaroK::Crash::crashHandler ()
#2
#3 0xb607a492 in XSetForeground () from /usr/lib/libX11.so.6
#4 0xb6553968 in qsincos () from /usr/lib/libqt-mt.so.3
#5 0xb6553e57 in QPainter::updatePen () from /usr/lib/libqt-mt.so.3
#6 0xb65fb1b7 in QPainter::setPen () from /usr/lib/libqt-mt.so.3
#7 0xb7eba83c in BoomAnalyzer::init () from /usr/lib/libamarok.so.0
#8 0xb7eba634 in BoomAnalyzer::resizeEvent () from /usr/lib/libamarok.so.0
#9 0xb662e8d6 in QWidget::event () from /usr/lib/libqt-mt.so.3
#10 0xb7ebbef9 in Analyzer::Base::event ()
from /usr/lib/libamarok.so.0
#11 0xb659ba9f in QApplication::internalNotify () from /usr/lib/libqt-mt.so.3
#12 0xb659b09e in QApplication::notify () from /usr/lib/libqt-mt.so.3
#13 0xb726bc55 in KApplication::notify () from /usr/lib/libkdecore.so.4
#14 0xb659c896 in QApplication::sendPostedEvents ()
from /usr/lib/libqt-mt.so.3
#15 0xb662d5b2 in QWidget::show () from /usr/lib/libqt-mt.so.3
#16 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
#17 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
#18 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
#19 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
#20 0xb67296a2 in QToolBar::show () from /usr/lib/libqt-mt.so.3
#21 0xb751182f in KToolBar::show () from /usr/lib/libkdeui.so.4
#22 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
#23 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
#24 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
#25 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
#26 0xb662dbed in QWidget::showChildren () from /usr/lib/libqt-mt.so.3
#27 0xb662d6a7 in QWidget::show () from /usr/lib/libqt-mt.so.3
#28 0xb6629db1 in QWidget::showMaximized () from /usr/lib/libqt-mt.so.3
#29 0xb7b9cd59 in App::applySettings () from /usr/lib/libamarok.so.0
#30 0xb7b9dea8 in App::continueInit () from /usr/lib/libamarok.so.0
#31 0xb7ba393c in App::qt_invoke () from /usr/lib/libamarok.so.0
#32 0xb65f836c in QObject::activate_signal () from /usr/lib/libqt-mt.so.3
#33 0xb69372aa in QSignal::signal () from /usr/lib/libqt-mt.so.3
#34 0xb661256d in QSignal::activate () from /usr/lib/libqt-mt.so.3
#35 0xb6619ea3 in QSingleShotTimer::event () from /usr/lib/libqt-mt.so.3
#36 0xb659ba9f in QApplication::internalNotify () from /usr/lib/libqt-mt.so.3
#37 0xb659b09e in QApplication::notify () from /usr/lib/libqt-mt.so.3
#38 0xb726bc55 in KApplication::notify () from /usr/lib/libkdecore.so.4
#39 0xb658b2c5 in QEventLoop::activateTimers () from /usr/lib/libqt-mt.so.3
#40 0xb654497b in QEventLoop::processEvents () from /usr/lib/libqt-mt.so.3
#41 0xb65ade58 in QEventLoop::enterLoop () from /usr/lib/libqt-mt.so.3
#42 0xb65add08 in QEventLoop::exec () from /usr/lib/libqt-mt.so.3
#43 0xb659bcf1 in QApplication::exec () from /usr/lib/libqt-mt.so.3
#44 0x0805bc3a in ?? ()
#45 0xbfde2fb0 in ?? ()
#46 0xbfde3134 in ?? ()
#47 0x00000019 in ?? ()
#48 0x0808bdea in _IO_stdin_used ()
#49 0x00000000 in ?? ()
#50 0x080af838 in ?? ()
#51 0xbfde2fc8 in ?? ()
#52 0xb68b244e in qt_check_pointer () from /usr/lib/libqt-mt.so.3
#53 0xb6ab6974 in __libc_start_main () from /lib/tls/libc.so.6
#54 0x0805b2a1 in ?? ()
#0 0xb6b4a3d1 in waitpid () from /lib/tls/libc.so.6


==== kdBacktrace() ================



Back to the message

I then uninstalled Amarok completely, and downloaded the newest version from the Amarok website, which is 1.4.4, and installed that. At first it worked and played a tune from my collection (it recognised all settings from the previous installation) and it seemed okay, until I clicked on the button to skip to the next track, at which point the program froze and nothing happened. I forcefully killed the application with the Performance Monitor and restarted Amarok. Again it could play a song until I tried to move to the next one, or until it came to the end of a tune and went on to the next one. It either froze or crashed each time. And one time it came up with an automated email to send to the developers, to the same address as before, and guess what, the email address still bounces!!
Wow, don't you just love developers who put invalid email addresses into their software?

So, here is the second email that was sent:

Amarok has crashed! We are terribly sorry about this 

But, all is not lost! You could potentially help us fix the crash. Information describing the crash is below, so just click send, or if you have time, write a brief description of how the crash happened first.

Many thanks.


It is useless. I uninstalled the Xandros version because it would not work. I spent hours installing version 1.4.4, and then it crashes when i try to play anything. What is wrong with Amarok?






The information below is to help the developers identify the problem, please do not modify it.



======== DEBUG INFORMATION =======
Version: 1.4.4
Engine: xine-engine
Build date: Feb 2 2007
CC version: 3.3.5 (Debian 1:3.3.5-13)
KDElibs: 3.4.2
Qt: 3.3.4
TagLib: 1.4.0
CPU count: 1

==== file `which amarokapp` =======
/usr/bin/amarokapp: ELF 32-bit LSB executable, Intel 80386, version 1 (SYSV), for GNU/Linux 2.2.0, dynamically linked (uses shared libs), not stripped


==== (gdb) bt =====================
Using host libthread_db library "/lib/tls/libthread_db.so.1".


==== kdBacktrace() ================
[
0: /usr/lib/libkdecore.so.4(_Z11kdBacktracei+0x45) [0xb6c5ada5]
1: /usr/lib/libkdecore.so.4(_Z11kdBacktracev+0x2b) [0xb6c5b12b]
2: amarokapp(_ZN6Amarok5Crash12crashHandlerEi+0xd2b) [0x804cbdb]
3: [0xb7fe7420]
]



Anyone have any ideas what could be going wrong with Amarok on my PC? It used to work okay but now it is just useless. This 1.4.4 version I compiled myself.

I should add, that I tried using Amarok again, but this time switching off crossfading, and now it seems to not crash or freeze.

So is there a known problem with crossfading causing it to crash?


Also, as I am using KDE 3.4.2 in this version of Xandros 4 (with no upgrade to later KDE directly available via Xandros's own package updater/installer), I cannot submit the bug via bugs.kde.org.

Update: now Amarok is back to crashing again after playing only 1 track. I do not have crossfading set, so why does it still crash?

Can anyone recommend a fix for this?

Or else a good alternative to Amaraok as I cannot get it to work properly? (which is a real shame, as it is the best music player I have ever used, far superior to Windows Media Player).

The backtrace shows that the crash is related to your X-Server. It happens while painting the Graphical Analyzer. That's definitely not normal.

As a workaround you could disable the Analyzers (click on it until it says "No Analyzer").

Mark Kretschmann wrote:The backtrace shows that the crash is related to your X-Server. It happens while painting the Graphical Analyzer. That's definitely not normal.

As a workaround you could disable the Analyzers (click on it until it says "No Analyzer").

Where do I click to disable the Analyzers?

Heh, click *on* the Analyzer

Mark Kretschmann wrote:Heh, click *on* the Analyzer

I think I found the Analyser section (at the bottom below the playlist, right?), and clicked on it so that nothing was showing there. But the problem remains, in fact it now seems worse, as just playing a track sometimes makes it crash.

ACtually it seems that having something playing there, some kind of visualisation, makes it work okay now, at least for the time being...

Also note that Amarok 1.4.3 is quite outdated (an incredible amount of changes happened between 1.4.3 and 1.4.5), and that Xandros has a habit of customizing software. We won't take any responsibility for their packages

I removed the 1.4.3 Xandros version, and installed 1.4.4 from the Amarok site. If there is a 1.4.5 version, I shall look at installing that.

Thanks for your help so far.

I installed the latest Amarok, version 1.4.5, but the problem still remains. Sometimes it will play okay and at other times it just crashes when fast forwarding or changing the crossfade settings.