Hello,
Since today krita crash directly on startup. I uninstalled and reinstalled but there's nothing that works. Do you think that happens?
thank you

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OK solved.

I reinstalled again Krita. BUT ALSO THE USER FILE Krita. And now it works.
I think Krita 2.5 does not like floating fenêrtes interface. their behavior is strange.
I rework with Windows because I have too much problem with my cintiq in Ubuntu. that's a pity.

Goodbye,

Kargall

I have the same problem, where is the THE USER FILE Krita ?

jramirez wrote:I have the same problem, where is the THE USER FILE Krita ?

User files are a folder ( usually named 'krita' ) placed in your username folder.
It can looks like :
C:\Documents and Settings\<username>\.kde\share\apps\krita
C:\Users\<username>\Local Settings\Application Data\.kde\share\apps\krita
( I don't own windows )

Those files keep user brush , user colors, and configuration of User interface.

Deevad wrote:

jramirez wrote:I have the same problem, where is the THE USER FILE Krita ?

User files are a folder ( usually named 'krita' ) placed in your username folder.
It can looks like :
C:\Documents and Settings\<username>\.kde\share\apps\krita
C:\Users\<username>\Local Settings\Application Data\.kde\share\apps\krita
( I don't own windows )

Those files keep user brush , user colors, and configuration of User interface.

The folder doesn't exist in my user folder, i find the folder in the Krita installation folder, i deleted but doesn't work. I uninstalled Krita and deleted the entired folder but doesn't work either.

On windows, it's probably here:

C:\Users\YOUR USER NAME\AppData\Roaming\.krita

Thanks! It works!

Another thing, if i want to use the deevad brushes presets, i have to save it in this folder too?

Yes, in the sub-folder apps\krita\

Hello,
I'm new to Krita and have been experiencing the same problem. I tried deleting the user file as suggested and first time I opened Krita after the reinstall it worked. However, after I close Krita and try to reopen the issue is back and the program crashes. I have tried deleting the user file, uninstalling and reinstalling three times now and the issue continues to reappear. The executable that appears on the crash handler is Krita PID: 4788 Signal: EXCEPTION_ACCESS_VIOLATION (0xc0000005). Does anyone have any suggestions on how to fix this? I really enjoyed the program the little time I was able to use it but i've now spent more time attempting to get it to work than painting.
Thanks

alurioun wrote:Hello,
I'm new to Krita and have been experiencing the same problem. I tried deleting the user file as suggested and first time I opened Krita after the reinstall it worked. However, after I close Krita and try to reopen the issue is back and the program crashes. I have tried deleting the user file, uninstalling and reinstalling three times now and the issue continues to reappear. The executable that appears on the crash handler is Krita PID: 4788 Signal: EXCEPTION_ACCESS_VIOLATION (0xc0000005). Does anyone have any suggestions on how to fix this? I really enjoyed the program the little time I was able to use it but i've now spent more time attempting to get it to work than painting.
Thanks

Try deleting the krita folder "C:\Users\YOUR USER NAME\AppData\Roaming\.krita", you have to enable the folder option "view hidden folders" because you won't see it

I have tried deleting the user file. The first time I open Krita after deleting the user file and reinstalling the program I am able to open and run it alright. However after I close Krita and try to open again it reverts to crashing and I get the same error that I stated above.

alurioun wrote:I have tried deleting the user file. The first time I open Krita after deleting the user file and reinstalling the program I am able to open and run it alright. However after I close Krita and try to open again it reverts to crashing and I get the same error that I stated above.

The problems occurs when you use the open file option?