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Brush offset on windows 10

Tags: windows 10, intuos 3, brush, offset, krita windows 10, intuos 3, brush, offset, krita windows 10, intuos 3, brush, offset, krita
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carinareis
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Brush offset on windows 10

Tue Aug 11, 2015 10:41 pm
Hello everyone.
I've been trying Krita for a couple of weeks now, on windows 8.1, and everything was fine until I upgraded to windows 10 :|
I had to format my disk, since I ran into some trouble during the installation, so every software was installed from scratch, including Krita. Here is my problem:
Every time I open krita there is a big offset between the position of my cursor and the brush, and that only happens when I'm using my tablet (wacom intuos 3), works fine with my mouse.

Visually this is what happens:
Using krita with mouse - works fine, cursor and brush on the right
Image

Using Krita with tablet - doesn't work ok, cursor on the right brush on the left
Image

I'm also using 2 monitors, but I've configured my wacom to use only one monitor with Krita.
I've tried to install an older versions of Krita or using just one monitor but the problem remains.
My tablet is working fine with other software like photoshop or illustrator.

I would like to know if there is someone with the same problem, or if there is a solution to it.
Thank you.

Carina Reis.
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TheraHedwig
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Re: Brush offset on windows 10

Tue Aug 11, 2015 10:59 pm
The two monitors is the problem. Krita right now takes an educated guess at which monitor is the right one each time a new configuration is started. We want to implement a better solution, but are a little shorts on hands. In the meantime, you should go to your %APPDATA% folder, then go into roaming. There, look for 'kritarc' and delete it. This'll reset the configuration, but also will force Krita to guess again.
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carinareis
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Re: Brush offset on windows 10

Wed Aug 12, 2015 12:01 pm
Hi TheraHedwig, thank you for the reply
TheraHedwig wrote:The two monitors is the problem.

I don't think it is since this problem also happens when I'm using just one, and it worked perfectly fine on windows 8.1. But I've done what you said
TheraHedwig wrote:you should go to your %APPDATA% folder, then go into roaming. There, look for 'kritarc' and delete it.
The problem remains. I deleted the file and ran Krita with just one monitor and then with both, and the same thing happens :(
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TheraHedwig
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Re: Brush offset on windows 10

Wed Aug 12, 2015 5:30 pm
Are you at any point getting this window?:

http://draw2much.tumblr.com/post/126518 ... va-tablets

If not, that is the problem.
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carinareis
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Re: Brush offset on windows 10

Thu Aug 13, 2015 10:42 am
TheraHedwig wrote:Are you at any point getting this window?:
I did once, can't remember what I choose :| but it never appeared again, I even reinstalled Krita, and nothing. I also held Shift and that window didn't show up.
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TheraHedwig
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Re: Brush offset on windows 10  Topic is solved

Thu Aug 13, 2015 10:53 pm
follow this little guide here.: https://answers.launchpad.net/krita-ru/+faq/2663
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carinareis
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Re: Brush offset on windows 10

Fri Aug 14, 2015 12:03 am
TheraHedwig wrote:follow this little guide here.: https://answers.launchpad.net/krita-ru/+faq/2663

Thank you so much! It is working great now ^u^


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