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Krita 3.1 - Lag and offset when drawing with Wacom

Tags: krita, 3.1, lag, problem, fix, wacom, offset, help krita, 3.1, lag, problem, fix, wacom, offset, help krita, 3.1, lag, problem, fix, wacom, offset, help
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hugosettergren
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So, when I downloaded Krita 3.1 a few days ago (I previously had 2.9 - and all other earlier versions worked just great), my tablet or Krita or something went all crazy. When I start up everything as normal, totally works until I'm gonna take my first brush stroke - the stroke on the screen lies way of to the left by the crusor, offset. And, the stroke doesn't appear direct - it's delayed with about 5 seconds (I've tried all types of canvas sizes, no significant differance). :(

Could somebody help me? I really want to draw! :)
cguarnera
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Got a similar problem,
I try to lay down a brush stroke and the mark appears about two inches above the cursor, however this is only when using the stylus (I'm on a fujitsu tablet pc), when I use a mouse it lines up as it's supposed to. What gives?
ahabgreybeard
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I'm using a Wacom Intuos Pen and Touch with Krita 3.1.1 (Appimage) and have no problems with positioning of brush strokes using the stylus.

Can you try using it with GIMP? If it shows the same thing with GIMP then it's probably your driver or OS setup. (With GIMP, you'll probably need to do Edit -> Preferences -> Input Devices -> Configure Extended Input Devices, then select your tablet stylus device to make sure its Mode is 'Screen' and not 'Disabled'.)
hugosettergren
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ahabgreybeard - I'm using a Wacom Intuos Pen and Touch with Krita 3.1.1 (Appimage) and have no problems with positioning of brush strokes using the stylus.

Can you try using it with GIMP? If it shows the same thing with GIMP then it's probably your driver or OS setup. (With GIMP, you'll probably need to do Edit -> Preferences -> Input Devices -> Configure Extended Input Devices, then select your tablet stylus device to make sure its Mode is 'Screen' and not 'Disabled'.


Ah thank you! Hmm, okey. GIMP works fine as usual. And I've reinstalled and updated my tablet driver and Krita still doesn't work properly, could it be the screen mode settings in Krita? How do I find them? (And drawing with the mouse works for me too..)
ahabgreybeard
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I'm a Krita noob and I've only recently started using it. If you go to Settings -> Configure Krita, that's the only place I know where you could make changes that might help. However, there doesn't seem to be anything relevant in there. You can turn options on and off in there just to see if anything works.

Does the 2.9 version still work properly? Can you reinstall it to find out? The more detailed information you can provide, the more someone else might be able to help you.

All you can do now is wait for someone with more experience and knowledge to come along. Good Luck.
hugosettergren
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Thanks for the answers! These settings doesn't seem to do it I'm afraid :-\

I've got:
Wacom Intous PT tablet (updated drivers)
Krita 3.1.1
Adobe Flash (updated, if that makes a differance)

2.9 worked great, but I can't find a good place to download it again...and I'd really like to try the 3.1 version.
Hope somebody can help :)
donnieb
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If your using windows try disabling pen flicks/gestures, pen hold to right click in the windows pen settings and under the wacom pen settings try turning off show ripple effect.


Surface Pro (1st Generation) - Windows 10
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artur89sd
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Take a look at this page https://docs.krita.org/KritaFAQ#How_to_fix_a_tablet_offset_on_multiple_screen_setup_on_Windows.

This is a troubleshooting for multiple screen setup, but it may happen on single screen also.

The delay may be caused by the "stroke smoothing" settings. On the "tool options" docker, with the "freehand brush tool" selected.
Rafal_86
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Have you recently updated your Wacom drivers to the newest one ? I did and my Wacom Intuos had a lag, could not use it. Had to revert back to old drivers. This may be the problem.
yanni
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Hi all,

I have the same issue with Krita 3.1 and a Cintiq 12WX.
My cursor has a little offset on canvas (It's weird because the cursor doesn't have any offset on Krita's windows or in Photoshop).
I tried every solutions I found on KDE and elsewhere before this post, like leaving the pen off the screen and hold shift (I tested the 3 options), I tried to install new Wacom driver but my Cintiq is too old I think, so I install the old one again. I tried to modify the resolution of my screens. I tried with a new graphic card driver and I get no differences.
I was pretty sure Krita 3.1 was not the problem but I tried Krita in 2.9, 2.9.7 and 2.9.11 in portable version too and the offset disappeared (I prefer Krita 3.1 for it's interface and some new features).
So since Krita 3 I've got the offset.

There is my equipment informations :
    Cintiq 12WX DTZ-1200W (Cintiq so I'm working on multi-screen) : resolution => 1280 x 800 pixels
    My principal screen resolution => 1920 x 1080 pixels
    Graphic Card : AMD Radeon HD 7900 Series
    and I'm on Windows 10

Thank you if anyone can help me to get rid of this pen offset.

Yann
mikejgee
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So Hi All.

I'm usin' Krita now just for while (2 years or so) and the above mentioned issue is present since (I'm not quiet sure) V 2.7.x.

I "solved" the issue for me personell, by switchin' off the "normal" Cursor.
But to be honest, that's not a real solution, thus some sort of "work-around". (BTW. I'm NOT using a WACOM, it's an "old" GENIUS PenTAB)
Since the issue is present now for about more than one year, it seems to me as if nobody really tried to fix it.

Maybe a "small" hint might "help" in drawing this into interest again:

a) It's independend of GraKa-Type, Monitor-Type and/ or constallations (1,2, multiple monitors)
b) It's not binded to a special Windows-Version
c) It does NOT happen on smaller Monitors (so on non 16:9 format-monitors)
d) assumed that the x:y-off set (0:0) is at the left-upper-corner of the monitor it is noteable, that the difference between Cursor and brush-cursor at 0:0 is 0 (not existent) and at 1920:1080 is at max. the propotion of the difference between the cursor and the brush-cursor equals the 16:9 format.

t

Greetings

Mikel
mikejgee
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xD
Hi Again..

so, I "played around" a bit on this topic.. and.. found the real issue behind it.

My tablet, which is a Genius PenTab MousePen 8x6, has the oportunity to set the working-space acording to the screen dimensions of the monitor on which it should be active.
And I have a 2-Monitor-setup, which leads to a total y (hight) space of 2160 pix.

That means, I set up the workspace-area to the appropriate 16:9 ratio and only tagging the main monitor, which leads to a narrower space in Y (hight). Well, with this Krita gets the issue of not getting the offset difference between normal cursor and the pen/brush-cursor.

If I set up the tablet into "full-space-use" and set it to the full double Monitor hight of 2160 pix and at the initial setup of Krita (after-start-without-pencil) to the option:
x-1920 / y-2160 / y-offset -1080 .... All works fine!. Normal- and Brush-Cursor are again at the same place on canvas.

I do not know Wacom, but might be the same issue on base settings on this.

Hope, if someone else looks up in here, will find the same solution.

Greetings

Mikel


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