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Crashing when choosing a template

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WrapperRound
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Crashing when choosing a template

Thu Mar 23, 2017 10:17 am
New user here.

Anyway, I've been trying to open up the program to try it out. But whenever I try to choose a template, the program instantly crashes. No error report, it just says "This program has stopped responding".

Is there a reason why this is happening?
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halla
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Re: Crashing when choosing a template

Thu Mar 23, 2017 10:29 am
* Which OS
* Which version of Krita
* Which template or does that not matter
* Does this also happen if you create a new image not from a template
* Have you tried to make a crash log (see https://docs.krita.org/Dr._Mingw_debugger)
WrapperRound
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Re: Crashing when choosing a template

Thu Mar 23, 2017 10:39 am
boudewijn wrote:* Which OS
* Which version of Krita
* Which template or does that not matter
* Does this also happen if you create a new image not from a template
* Have you tried to make a crash log (see https://docs.krita.org/Dr._Mingw_debugger)


1. most recent release (3.1.2.)
2. Doesn't matter
3. Yes, doesn't matter if the image is either a template or a custom size
4. Can't make or find one. As I said, it only gives me a "This program has stopped responding" popup with no additional details.

And my OS is Windows 7

Last edited by WrapperRound on Thu Mar 23, 2017 10:45 am, edited 1 time in total.
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halla
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Re: Crashing when choosing a template

Thu Mar 23, 2017 10:44 am
Does Krita also crash if you disable OpenGL?
WrapperRound
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Re: Crashing when choosing a template

Thu Mar 23, 2017 10:47 am
boudewijn wrote:Does Krita also crash if you disable OpenGL?

I don't even know if I have OpenGL. Much less how to turn it off.

Heck, i don't even have a graphics card (the kind of computer I have makes it hard to find one that fits it).
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timotimo
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Re: Crashing when choosing a template

Thu Mar 23, 2017 10:53 am
you can find it in krita's menu:

Settings -> Configure Krita -> Display -> Use OpenGL
WrapperRound
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Re: Crashing when choosing a template

Thu Mar 23, 2017 11:11 am
timotimo wrote:you can find it in krita's menu:

Settings -> Configure Krita -> Display -> Use OpenGL

Unchecked it, and it works fine now.

Thanks.


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