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Krita closes itself

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soyedu
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Krita closes itself

Fri Jul 21, 2017 1:30 pm
i have this one problem with Krita, a week before i though krita would close itself randomly or after using heavy vector layers. Now i know that it happens sometimes, for some reason, when i switch from the Shape Manipulation Tool to the Pan using the Pan hotkey "space".
Now it is a general problem of krita or something that is only happening to me.
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halla
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Re: Krita closes itself

Fri Jul 21, 2017 5:54 pm
Something like that has not been reported in the bugs database. If you make a bug report, make sure to mention your OS, the version of the OS, you computer's specs and if you're running on Windows, follow https://docs.krita.org/Dr._Mingw_debugger to add a crash log.
ltc
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Re: Krita closes itself

Thu Mar 19, 2020 10:55 am
Hello,

My krita is also closing itself sometimes without a warning. (Windows 10, 64 bit Krita 4.2.8 )
It's annoying, does someone know a solution to this bug?
The crashlog reads as follows:


Error occurred on Thursday, March 19, 2020 at 11:24:53.

krita.exe caused an Access Violation at location 00007FFEA24334E4 in module libKF5Archive.dll Reading from location 0000000000000010.

AddrPC Params
00007FFEA24334E4 0000000000000045 000000000CA4F258 0000000000000031 libKF5Archive.dll!0x34e4 addEntryV2+0x14 [C:/Packaging/KritaDepsBuild/ext_frameworks/ext_karchive-prefix/src/ext_karchive/src/karchive.cpp @ 891]
00007FFEA24439EB 000000000CA4F318 000000000CA4F3A8 000000000CA4F398 libKF5Archive.dll!0x139eb doPrepareWriting+0x48b [C:/Packaging/KritaDepsBuild/ext_frameworks/ext_karchive-prefix/src/ext_karchive/src/kzip.cpp @ 1115]
00007FFEA24321A1 000000000CA4F440 000000000CA4F4D8 0000000011831400 libKF5Archive.dll!0x21a1 prepareWriting+0x51 [C:/Packaging/KritaDepsBuild/ext_frameworks/ext_karchive-prefix/src/ext_karchive/src/karchive.cpp @ 453]
00007FFEBA3FBB69 0000000000000008 00000000000000BE 0000000000000053 libkritastore.dll!0xbb69 openWrite+0xa9 [C:/Packaging/workspace/Krita_Release_Windows64_Build/krita/libs/store/KoLegacyZipStore.cpp @ 176]
00007FFEBA3F49C0 00000000336BCC30 00000000336BE5B0 000000000CA4F660 libkritastore.dll!0x49c0 open+0x740 [C:/Packaging/workspace/Krita_Release_Windows64_Build/krita/libs/store/KoStore.cpp @ 170]
00007FFEB318B2C0 000000000CA4F8A0 00007FFEB31B61E8 000000000CA4F570 libkritalibkra.dll!0x2b2c0 savePaintDeviceFrame<SimpleDevicePolicy>+0xf0 [C:/Packaging/workspace/Krita_Release_Windows64_Build/krita/plugins/impex/libkra/kis_kra_save_visitor.cpp @ 199]
00007FFEB317C755 0000000000000000 0000000000000008 0000000028572A70 libkritalibkra.dll!0x1c755 savePaintDevice+0xf5 [C:/Packaging/workspace/Krita_Release_Windows64_Build/krita/plugins/impex/libkra/kis_kra_save_visitor.cpp @ 360]
00007FFEB317D9CE 0000000019BF3500 00007FFE95E14B1E 0000000000000034 libkritalibkra.dll!0x1d9ce saveSelection+0x11e [C:/Packaging/workspace/Krita_Release_Windows64_Build/krita/plugins/impex/libkra/kis_kra_save_visitor.cpp @ 451]
00007FFEB317DED3 000000000CA4F978 00007FFED9D89DA0 0000000000000002 libkritalibkra.dll!0x1ded3 visit+0x13 [C:/Packaging/workspace/Krita_Release_Windows64_Build/krita/plugins/impex/libkra/kis_kra_save_visitor.cpp @ 266]
00007FFE95E1A5AC 000000000CA4F880 00007FFEB317CA36 0000000000000008 libkritaimage.dll!0x19a5ac visitAllInverse+0x3c [C:/Packaging/workspace/Krita_Release_Windows64_Build/krita/libs/image/kis_node_visitor.cpp @ 49]
00007FFEB317F1FF 0000000000000030 0000000000000001 000000000CA4F978 libkritalibkra.dll!0x1f1ff ?? +0x7f [C:/Packaging/workspace/Krita_Release_Windows64_Build/krita/plugins/impex/libkra/kis_kra_save_visitor.cpp @ 154]
00007FFEB3178F0B 00000000315EDF20 000000000000003C 000000000CA4F980 libkritalibkra.dll!0x18f0b saveBinaryData+0xdb [C:/Packaging/workspace/Krita_Release_Windows64_Build/krita/plugins/impex/libkra/kis_kra_saver.cpp @ 250]
00007FFEC51EB734 00007FFE92E2F320 0000000000000003 000000000CA4FBA0 kritakraexport.dll!0xb734 buildFile+0x2f4 [C:/Packaging/workspace/Krita_Release_Windows64_Build/krita/plugins/impex/kra/kra_converter.cpp @ 145]
00007FFEC51E3E62 0000000000000000 0000000000000000 00007FFE92AB1540 kritakraexport.dll!0x3e62 convert+0xa2 [C:/Packaging/workspace/Krita_Release_Windows64_Build/krita/plugins/impex/kra/kra_export.cpp @ 62]
00007FFE9188085C 0000000000000000 0000000000000010 00000000288577A8 libkritaui.dll!0x2f085c doExportImpl+0x16c [C:/Packaging/workspace/Krita_Release_Windows64_Build/krita/libs/ui/KisImportExportManager.cpp @ 678]
00007FFE91880C0E 0000000000000000 0000000028572E10 0000000000000000 libkritaui.dll!0x2f0c0e doExport+0x8e [C:/Packaging/workspace/Krita_Release_Windows64_Build/krita/libs/ui/KisImportExportManager.cpp @ 626]
00007FFE91950791 0000000000000010 0000000028572E10 0000000027DB0CA0 libkritaui.dll!0x3c0791 run+0xb1 [C:/Packaging/workspace/Krita_Release_Windows64_Build/krita/libs/global/kis_shared_ptr.h @ 225]
00007FFE92AB8620 0000000019886CE0 0000000027DB0C00 0000000000000000 Qt5Core.dll!0x28620 QThreadPool::tryStart+0x520
00007FFE92AB163F 0000000000000000 0000000000000000 0000000000000000 Qt5Core.dll!0x2163f QThread::qt_metacall+0x69f
00007FFEDB087BD4 0000000000000000 0000000000000000 0000000000000000 KERNEL32.DLL!0x17bd4 BaseThreadInitThunk+0x14
00007FFEDB38CED1 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x6ced1 RtlUserThreadStart+0x21

0000000140000000-0000000140F7E000 krita.exe
00007FFEDB320000-00007FFEDB510000 ntdll.dll 6.2.18362.719
00007FFEDB070000-00007FFEDB122000 KERNEL32.DLL 6.2.18362.329
00007FFED9120000-00007FFED93C3000 KERNELBASE.dll 6.2.18362.719
00007FFED9D70000-00007FFED9E0E000 msvcrt.dll 7.0.18362.1
00007FFEC4740000-00007FFEC4780000 libkritaglobal.dll
00007FFE91590000-00007FFE92A4E000 libkritaui.dll
00007FFE97CF0000-00007FFE97E24000 libkritawidgetutils.dll
0000000061440000-000000006145A000 libgcc_s_seh-1.dll
000000006FC40000-000000006FDA5000 libstdc++-6.dll
00007FFED9970000-00007FFED9B04000 USER32.dll 6.2.18362.719
00007FFEBAE00000-00007FFEBAE5E000 libKF5ConfigCore.dll
00007FFE95C80000-00007FFE961C1000 libkritaimage.dll
00007FFED82B0000-00007FFED82D1000 win32u.dll 6.2.18362.719
00007FFED9C80000-00007FFED9CA6000 GDI32.dll 6.2.18362.1
00007FFEBA160000-00007FFEBA1B6000 libKF5I18n.dll
00007FFED8590000-00007FFED8724000 gdi32full.dll 6.2.18362.719
00007FFE92A90000-00007FFE930BB000 Qt5Core.dll 5.12.5.0
00007FFED9CB0000-00007FFED9D53000 ADVAPI32.dll 6.2.18362.329
00007FFED8F80000-00007FFED901E000 msvcp_win.dll 6.2.18362.387
00007FFED9B10000-00007FFED9BA7000 sechost.dll 6.2.18362.693
00007FFED82E0000-00007FFED83DA000 ucrtbase.dll 6.2.18362.387
00007FFEDAEF0000-00007FFEDB010000 RPCRT4.dll 6.2.18362.628
00007FFEDAC40000-00007FFEDAD97000 ole32.dll 6.2.18362.693
00007FFED95B0000-00007FFED98E6000 combase.dll 6.2.18362.693
00007FFE936D0000-00007FFE93C3D000 Qt5Widgets.dll 5.12.5.0
00007FFED8F00000-00007FFED8F80000 bcryptPrimitives.dll 6.2.18362.295
00007FFE846D0000-00007FFE84CEB000 Qt5Gui.dll 5.12.5.0
00007FFEDA300000-00007FFEDA9E5000 SHELL32.dll 6.2.18362.719
00007FFECB180000-00007FFECB18E000 libkritaversion.dll
00007FFED8730000-00007FFED877A000 cfgmgr32.dll 6.2.18362.387
00007FFEDAB30000-00007FFEDABD9000 shcore.dll 6.2.18362.1
00007FFEBF7C0000-00007FFEBF7FB000 Qt5Xml.dll 5.12.5.0
00007FFECA160000-00007FFECA16E000 libkritacolor.dll
00007FFED8780000-00007FFED8F00000 windows.storage.dll 6.2.18362.719
00007FFEC31F0000-00007FFEC320F000 libkritacommand.dll
00007FFED81F0000-00007FFED8213000 profapi.dll 6.2.18362.693
00007FFED8260000-00007FFED82AA000 powrprof.dll 6.2.18362.1
00007FFEBE230000-00007FFEBE251000 libkritaimpex.dll
00007FFED81E0000-00007FFED81F0000 UMPDC.dll
00007FFE95A60000-00007FFE95C76000 libkritaflake.dll
00007FFEDAA00000-00007FFEDAA52000 shlwapi.dll 6.2.18362.1
00007FFEBA0F0000-00007FFEBA15C000 libkritalibbrush.dll
00007FFED8240000-00007FFED8251000 kernel.appcore.dll 6.2.18362.1
00007FFEB33F0000-00007FFEB3428000 libkritametadata.dll
00007FFED9050000-00007FFED9067000 cryptsp.dll 6.2.18362.1
00007FFEB30C0000-00007FFEB3153000 libkritaodf.dll
00007FFEDA280000-00007FFEDA2EF000 WS2_32.dll 6.2.18362.387
00007FFEBA620000-00007FFEBA643000 libkritaplugin.dll
00007FFEAE2F0000-00007FFEAE34F000 libkritapsd.dll
00007FFE957D0000-00007FFE95A51000 libkritapigment.dll
00007FFEBA3F0000-00007FFEBA412000 libkritastore.dll
0000000064940000-0000000064955000 libwinpthread-1.dll 1.0.0.0
00007FFE979B0000-00007FFE97AD4000 libkritawidgets.dll
00007FFEAE2B0000-00007FFEAE2E9000 libKF5Completion.dll
00007FFE933C0000-00007FFE93637000 libexiv2.dll
00007FFEB23E0000-00007FFEB2409000 libKF5ConfigGui.dll
00007FFEDA2F0000-00007FFEDA2F8000 PSAPI.DLL 6.2.18362.1
00007FFEA2EF0000-00007FFEA2F85000 libKF5CoreAddons.dll
00007FFEA7FD0000-00007FFEA7FFA000 libKF5GuiAddons.dll
00007FFEA5D50000-00007FFEA5D8E000 libpng16.dll
00007FFEA6930000-00007FFEA696D000 libKF5ItemViews.dll
00007FFE96760000-00007FFE9688B000 libKF5WidgetsAddons.dll
00007FFEA2040000-00007FFEA2133000 Qt5Multimedia.dll 5.12.5.0
00007FFEA4AE0000-00007FFEA4B38000 Qt5PrintSupport.dll 5.12.5.0
00007FFED9BB0000-00007FFED9C80000 comdlg32.dll 6.2.18362.693
00007FFE91400000-00007FFE9158D000 Qt5Network.dll 5.12.5.0
00007FFED8440000-00007FFED8589000 CRYPT32.dll 6.2.18362.592
00007FFEA2BF0000-00007FFEA2C3E000 libHalf.dll
00007FFED8220000-00007FFED8232000 MSASN1.dll 6.2.18362.1
00007FFEA7FA0000-00007FFEA7FCD000 libKF5WindowSystem.dll
00007FFE912E0000-00007FFE913F1000 libfftw3.dll
00007FFEC22F0000-00007FFEC230E000 libintl.DLL 0.18.0.0
00007FFEC2CD0000-00007FFEC2CEB000 MPR.dll 6.2.18362.1
00007FFEC84D0000-00007FFEC84E7000 NETAPI32.dll 6.2.18362.1
00007FFED6980000-00007FFED69AD000 dwmapi.dll 6.2.18362.267
00007FFED6560000-00007FFED65F9000 UxTheme.dll 6.2.18362.449
00007FFEA2480000-00007FFEA24D3000 Qt5Svg.dll 5.12.5.0
00007FFEC45D0000-00007FFEC45E0000 Qt5Concurrent.dll 5.12.5.0
00007FFED8100000-00007FFED8125000 USERENV.dll 6.2.18362.387
00007FFED3860000-00007FFED386A000 VERSION.dll 6.2.18362.1
00007FFED58D0000-00007FFED58F4000 WINMM.dll 6.2.18362.1
00007FFEA2430000-00007FFEA2471000 libKF5Archive.dll
00007FFEA73D0000-00007FFEA7400000 libquazip5.dll
00007FFEA5D10000-00007FFEA5D45000 libexpat.dll
00007FFEC0FA0000-00007FFEC0FB2000 iconv.dll
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00007FFECF950000-00007FFECF9F9000 COMCTL32.dll 5.82.18362.720
00007FFEBF730000-00007FFEBF7B9000 WINSPOOL.DRV 6.2.18362.693
00007FFED9020000-00007FFED9046000 bcrypt.dll 6.2.18362.267
00007FFED7700000-00007FFED773A000 IPHLPAPI.DLL 6.2.18362.1
00007FFED77A0000-00007FFED786A000 DNSAPI.dll 6.2.18362.267
00007FFED9D60000-00007FFED9D68000 NSI.dll 6.2.18362.449
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00007FFED7BC0000-00007FFED7BCC000 CRYPTBASE.DLL 6.2.18362.1
00007FFED7790000-00007FFED779C000 NETUTILS.DLL 6.2.18362.1
00007FFEC7A60000-00007FFEC7A86000 SRVCLI.DLL 6.2.18362.1
00007FFED7740000-00007FFED7782000 LOGONCLI.DLL 6.2.18362.628
00007FFED3EE0000-00007FFED3EF8000 SAMCLI.DLL 6.2.18362.1
00007FFEDAE50000-00007FFEDAE7E000 IMM32.DLL 6.2.18362.387
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00007FFEA1280000-00007FFEA1298000 kritaasccdl.dll
00007FFE9A320000-00007FFE9A353000 kritablurfilter.dll
00007FFE97960000-00007FFE979A9000 kritacolorsfilters.dll
00007FFE97C60000-00007FFE97C79000 kritaconvertheighttonormalmap.dll
00007FFE936B0000-00007FFE936C5000 kritaconvolutionfilters.dll
00007FFE93690000-00007FFE936A4000 kritadodgeburn.dll
00007FFE93220000-00007FFE93239000 kritaedgedetection.dll
00007FFE93200000-00007FFE93213000 kritaembossfilter.dll
00007FFE92A70000-00007FFE92A84000 kritaexample.dll
00007FFE912C0000-00007FFE912DA000 kritaextensioncolorsfilters.dll
00007FFE912A0000-00007FFE912B9000 kritafastcolortransferfilter.dll
00007FFE91280000-00007FFE9129C000 kritagradientmap.dll
00007FFE91260000-00007FFE9127C000 kritahalftone.dll
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00007FFE82830000-00007FFE82848000 kritanoisefilter.dll
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00007FFE82760000-00007FFE82774000 kritaraindropsfilter.dll
00007FFE82740000-00007FFE82759000 kritarandompickfilter.dll
00007FFE82720000-00007FFE82737000 kritaroundcornersfilter.dll
00007FFE82700000-00007FFE82715000 kritasmalltilesfilter.dll
00007FFE826E0000-00007FFE826FA000 kritathreshold.dll
00007FFE826B0000-00007FFE826D3000 kritaunsharpfilter.dll
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00007FFE825F0000-00007FFE82627000 kritacolorsmudgepaintop.dll
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00007FFE81890000-00007FFE818C9000 krita_colorspaces_extensions.dll
00007FFE81860000-00007FFE8188B000 kritacurvepaintop.dll
00007FFE81800000-00007FFE8185A000 kritadefaultpaintops.dll
00007FFE817C0000-00007FFE817F5000 kritadeformpaintop.dll
00007FFE81790000-00007FFE817BD000 kritaexperimentpaintop.dll
00007FFE81760000-00007FFE81788000 kritafilterop.dll
00007FFE81730000-00007FFE81753000 kritagridpaintop.dll
00007FFE816F0000-00007FFE81721000 kritahairypaintop.dll
00007FFE816B0000-00007FFE816E7000 kritahatchingpaintop.dll
00007FFE81680000-00007FFE816A8000 kritaparticlepaintop.dll
00007FFE81650000-00007FFE81676000 kritaroundmarkerpaintop.dll
00007FFE81620000-00007FFE8164C000 kritasketchpaintop.dll
00007FFE815E0000-00007FFE8161D000 kritaspraypaintop.dll
00007FFE815B0000-00007FFE815DB000 kritatangentnormalpaintop.dll
00007FFE81570000-00007FFE815AF000 krita_filtereffects.dll
00007FFE81520000-00007FFE81563000 kritaassistanttool.dll
00007FFE814C0000-00007FFE81517000 krita_flaketools.dll
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0000000070700000-0000000070714000 qsvgicon.dll 5.12.5.0
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00007FFE7FEF0000-00007FFE7FF05000 kritashearimage.dll
00007FFE7FED0000-00007FFE7FEEB000 kritawaveletdecompose.dll
00007FFE7FEA0000-00007FFE7FECD000 kritapykrita.dll
00007FFE7FE00000-00007FFE7FE9A000 libkritalibkis.dll
000000005B350000-000000005B6E4000 python36.dll 3.6.2150.1013
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0000000064F40000-0000000064F64000 sip.pyd
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0000000065400000-0000000065A9F000 QtWidgets.pyd
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00007FFEC4780000-00007FFEC479F000 kritapngexport.dll
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Windows 6.2.9200
DrMingw 0.8.2
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halla
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Re: Krita closes itself

Thu Mar 19, 2020 11:34 am
Since that mentions a crash in the karchive library, I suspect you're not using the latest version of Krita. If the latest beta (https://krita.org/en/item/krita-4-2-9-beta-released/) also crashes when opening that file, please report a bug and attach the file you're trying to load.
ltc
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Re: Krita closes itself

Thu Mar 19, 2020 1:06 pm
Hi,

I have now installed the latest 4.2.9-beta-version

The problem persists, I can open any file, can work on it, but the application closes randomly after 10 to 30 min. Even if I'm not working on the application sometimes krita closes in the background.

crashlog looks like the first:

Code: Select all
Error occurred on Thursday, March 19, 2020 at 13:44:54.

krita.exe caused an Access Violation at location 00007FFEA5D434F4 in module libKF5Archive.dll Reading from location 0000000000000010.

AddrPC           Params
00007FFEA5D434F4 0000000000000FFF 000000000000003F 0000000000000031  libKF5Archive.dll!0x34f4 KArchiveDirectory::addEntryV2+0x14
00007FFEA5D53C28 000000000F16F318 000000000F16F3A8 000000000F16F398  libKF5Archive.dll!0x13c28 KZip::doPrepareWriting+0x488
00007FFEA5D421A1 000000000F16F440 000000000F16F4D8 00000000353EEA00  libKF5Archive.dll!0x21a1 KArchive::prepareWriting+0x51
00007FFEBA62BB69 0000000000000008 00000000000000BE 0000000000000053  libkritastore.dll!0xbb69 KoLegacyZipStore::openWrite+0xa9
00007FFEBA6249C0 0000000032DF2C40 0000000032816290 000000000F16F660  libkritastore.dll!0x49c0 KoStore::open+0x740
00007FFEA56AB330 000000000F16F8A0 00007FFEA56D61E8 000000000F16F570  libkritalibkra.dll!0x2b330 KisKraSaveVisitor::savePaintDeviceFrame<SimpleDevicePolicy>+0xf0
00007FFEA569C7C5 0000000000000000 0000000000000008 00000000244550A0  libkritalibkra.dll!0x1c7c5 KisKraSaveVisitor::savePaintDevice+0xf5
00007FFEA569DA3E 0000000032AD1E50 00007FFE9772542E 0000000000000034  libkritalibkra.dll!0x1da3e KisKraSaveVisitor::saveSelection+0x11e
00007FFEA569DF43 000000000F16F978 00007FFED9D89DA0 0000000000000002  libkritalibkra.dll!0x1df43 KisKraSaveVisitor::visit+0x13
00007FFE9772AEBC 000000000F16F880 00007FFEA569CAA6 0000000000000008  libkritaimage.dll!0x19aebc KisNodeVisitor::visitAllInverse+0x3c
00007FFEA569F26F 0000000000000030 0000000000000001 000000000F16F978  libkritalibkra.dll!0x1f26f KisKraSaveVisitor::visit+0x7f
00007FFEA5698F7B 0000000032DECAC0 000000000000003C 000000000F16F980  libkritalibkra.dll!0x18f7b KisKraSaver::saveBinaryData+0xdb
00007FFEC47FBDB4 00007FFE95B10300 0000000000000003 000000000F16FBA0  kritakraexport.dll!0xbdb4 KraConverter::buildFile+0x2f4
00007FFEC47F3E62 0000000000000000 0000000000000000 00007FFE95791530  kritakraexport.dll!0x3e62 KraExport::convert+0xa2
00007FFE9187B21C 0000000000000000 0000000000000011 0000000033096E48  libkritaui.dll!0x2eb21c KisImportExportManager::doExportImpl+0x16c
00007FFE9187B5CE 0000000000000000 0000000024453520 0000000000000000  libkritaui.dll!0x2eb5ce KisImportExportManager::doExport+0x8e
00007FFE9194B1F1 0000000000000010 0000000024453520 0000000018E543E0  libkritaui.dll!0x3bb1f1 QtConcurrent::RunFunctionTask<KisImportExportErrorCode>::run+0xb1
00007FFE95798610 0000000024622EC0 0000000018E54300 0000000000000000  Qt5Core.dll!0x28610 QThreadPool::tryStart+0x520
00007FFE9579162F 0000000000000000 0000000000000000 0000000000000000  Qt5Core.dll!0x2162f QThread::qt_metacall+0x69f
00007FFEDB087BD4 0000000000000000 0000000000000000 0000000000000000  KERNEL32.DLL!0x17bd4 BaseThreadInitThunk+0x14
00007FFEDB38CED1 0000000000000000 0000000000000000 0000000000000000  ntdll.dll!0x6ced1 RtlUserThreadStart+0x21

...
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halla
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Re: Krita closes itself

Thu Mar 19, 2020 1:11 pm
Weird, this crash happens when Krita is trying to autosave your work. Can you manually save a new file?
ltc
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Re: Krita closes itself

Thu Mar 19, 2020 1:40 pm
I can open new files, save new files, open existing files, save changes, everything's working like charm, except for the closing-thing.

I will try to confirm a autosave-bug by turning off autosave.

thanks for your help!
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halla
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Re: Krita closes itself

Thu Mar 19, 2020 3:56 pm
if that makes a difference, please make a bug report on bugs.kde.org for the krita product; add the contents of help->system information for bug reports and your kritarc file. (See https://docs.krita.org/en/KritaFAQ.html ... figuration for the location of that file)

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