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I have been working with an older version of Krita, and it works completely fine on my computer. But for some reason, the newer versions (3.0 and up) do not open whatsoever. I am working on a Toshiba laptop, 64 bit, 6GB RAM, and an Intel(R) Core(TM) i3 CPU processor... if that helps at all. I have uninstalled and reinstalled the program a few times but that didn't help whatsoever. I appreciate any response
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I am assuming you open blank document, not an old one, right?
What I would suggest is to delete Krita's configuration and launch Krita in order for it to create default configuration. Steps: I am assuming you are on Windows. Open Explorer, type %APPDATA% in path and press enter. You would end up in folder something like (Cassie is your username): C:\Users\Cassie\AppData\Roaming you should find folder named krita. Rename it to something like krita_old, and start Krita 3.1.4 again. Krita would recreate this folder with default settings. If that does not work, you can revert your configuration by deleting krita folder, and renaming krita_old to krita. If that works, you can then adjust configuration manually in Settings to match your old settings and add resource bundles if you had any in old Krita and see if any of them makes Krita stop working. |
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Hi, thank you for your response. I don't open to anything, my krita just will not even load up. I will click on it and I will get a "Loading arrow cursor" for a second, and then it will just disappear and krita will not open. I did try what you said to do though; I renamed the folder and tried opening the program again, but once again it did not load, and did not create a new folder as well. |
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Try to create a debug log: https://docs.krita.org/Dr._Mingw_debugger .
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Hi, I am so sorry for such a late reply. Not sure why, but I tried what you said to do, and the program just opened with no problems. Guess this problem is fixed? Also, thank you to both of you that replied, I appreciate it
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