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Hiya guys!
I'm new to the forum and the programme in general, but have been keen on trying out Krita out for a while now. Sadly I'm coming across a rather annoying bug and I do apologise if this has been answered before or posted elsewhere, but I haven't been able to see any previous (and recent) posts through the search function. So first off I'm using the following (problem further down) 2, 24" monitor setup Windows 10 64-bit Processor: AMD Phenom(tm) X6 1100T Processor 3.30 GHz RAM: 32.00 GB Graphics Card: Geforce GTX 970 And 3 different hard drives for windows (60gb SSD), programmes/games (2TB Sata) and work (500gb Sata) The tablet I'm using is the Wacom Intuos 4 and all drivers are up to date. Wacom Tablet settings: Mode: Pen Screen area: Monitor 2 (right screen of dual screen set up) Force Proportions: checked Tablet Area: full Use Windows Link: unchecked (although tried both) Krita (x64) version installed 4.0.4 (freshly installed) The Problem! Hopefully all those details will help, so onto the main problem itself, ok so outside of the programme the tablet works fine, the stylus area is restricted to just the right hand monitor and the full size of the tablet reflects the whole screen. In Krita is where things are odd, so the tablet works fine for selecting the left, top and right menus. I hover the stylus over these areas on the tablet and the mouse pointer will be in the right place. Now when I move the stylus to go on the drawing canvas this is where things donk up, I don't really get it but its as if the selection area on the tablet is cut in and half and I'm restricted to just using the right centre area of the tablet. Sorry if this isn't described well, but its kinda like what it would have been if the tablet settings where set to recognise both monitors and not just the right, even though I can select the toolbars just fine. The other weird thing is if I hover the stylus over the left/top left, so selecting something from the toolbars and then keep the stylus low enough while moving along right (so moving the cursor to the canvas) it acts as it should with the tablet properly representing the screen, but should I raise the stylus too high the active area automatically snaps back to the right side when it comes to the drawing canvas. One more thing I have noticed, sometimes the tablet area and the canvas area are perfectly lined up on a new document. But the moment I change something like the brush using the stylus right click that's when the tablet draw area snaps back to the right again? If anyone has any suggestions or ideas it would be greatly appreciated. Thanks in advance! ![]() |
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For a Wacom tablet with Krita on Windows 10, there is something that has helped me in the past which you may not have tried. If you use the Wacom tablet setup utility (whatever it's called) then you can set up different characteristics for different applications. If you setup specific characteristics for Krita then you might be able to resolve this problem within the 'krita' characteristics settings. It might work, it might not; you might already have tried this.
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I am having a very similar issue with my Wacom Pro. To me it seems as if the problem isn't really with the canvas, but that the alignment issues are only present when I am no longer using a cursor, but a tool (like a brush). I have setup Krita specific characteristics and I too am using a dual monitor setup. I would just like to note that outside of Krita I do not have any alignment issues (so when it is just a cursor). I would really like to know how to fix this and to test if it is just Krita or somehow my Wacom, I have installed other free painting softwares to compare. Those other programs did not have the alignment issues however. (Of course Krita is superiour. So I would rather use it.)
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If you haven't done so already, it may be useful to read this: https://docs.krita.org/en/KritaFAQ.html ... d-by-krita
Please note the following extract: "However, in 100% of the cases where Windows users have reported that their tablet didn’t work over the past five years, the problem has been either a buggy driver or a broken driver installation, but not a bug in Krita." I realise that all the problems of this nature are very frustrating, especially when it seems that other applications work fine with the tablet. For me, with Windows 10 (sometimes) and dual monitors, the only time I ever had a problem was when a Windows update borked the Wacom driver and utilities installation (twice!). I dealt with this by creating/enabling the Administrator account and logging in as Administrator then uninstalling/deleting all Wacom excecutables and files (they seem to be 'protected' from ordinary user accounts, even if you have so-called 'Administrator rights') before reinstalling, which fixed the problem. I'm not saying you should do that, just illustrating how deep the problem can be. |
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