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Out of Sync

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ShamanSquirrel
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Out of Sync

Sun Oct 21, 2018 1:17 pm
I just downloaded Krita, but it is out of sync with my Wacom Pen Display. The pen display is in sync with everything else. When I try to draw on Krita, the drawing is several inches to the left of my pen. I have the Wacom Cintiq 13HD, running Windows 10 on a desktop computer. I just downloaded Krita v. 4.1.5.
fobba
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Re: Out of Sync

Mon Oct 22, 2018 3:47 pm
If you have multiple monitors, check this out: How to fix a tablet offset on multiple screen setup on Windows

Incase of link rot:
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How to fix a tablet offset on multiple screen setup on Windows

If you see that your tablet pointer has an offset when working with Krita canvas, it might be highly probable that Krita got incorrect screen resolution from the system. That problem happens mostly when an external monitor is present and when either a monitor or a tablet was connected after the system boot.

You can fix this issue manually by:

    Put your stylus away from the tablet.
    Start Krita without using a stylus, that is using a mouse or a keyboard.
    Press Shift key and hold it.
    Touch a tablet with your stylus so Krita would recognize it.

You will see a special dialog asking for the real screen resolution. Choose the correct value or enter it manually and press OK.

If you have a dual monitor setup and only the top half of the screen is reachable, you might have to enter the total width of both screens plus the double height of your monitor in this field.

If this didn’t work, and if you have a Wacom tablet, an offset in the canvas can be caused by a faulty Wacom preference file which is not removed or replaced by reinstalling the drivers.

To fix it, use the “Wacom Tablet Preference File Utility” to clear all the preferences. This should allow Krita to detect the correct settings automatically.

Warning
This will reset your tablets configuration, thus you will need to recalibrate/reconfigure it.


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