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Krita Crashes

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vperez
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Krita Crashes

Tue Jul 16, 2019 8:51 pm
So I've been using Krita for a long while and it hasn't given me any problems until recently. I open Krita and open a file I was already working on, while I was drawing, the software crashes all of a sudden, I open up the autosaved file and after a few minutes, it crashes again, then I open the file once more and I can't even save it anymore because of some sort of error and the software crashes. I delete the file and start a new one, the issue persisted and now Krita is barely even usable, I can't save files and autosaves crash the program. I've tried reinstalling the program and even restarting my device but nothing seems to fix the issue. Is there anything I can do about it?
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halla
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Re: Krita Crashes

Tue Jul 16, 2019 8:59 pm
First try to reset Krita's settings: https://docs.krita.org/en/KritaFAQ.html ... figuration . If that doesn't work, we will need to dig deeper. In order to do that, you would have to tell us which version of Krita you're using, what operating system and which version of that operating system, and when we know that, we will ask you to provide evven more information.
vperez
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Re: Krita Crashes

Tue Jul 16, 2019 9:30 pm
boudewijn wrote:First try to reset Krita's settings: https://docs.krita.org/en/KritaFAQ.html ... figuration . If that doesn't work, we will need to dig deeper. In order to do that, you would have to tell us which version of Krita you're using, what operating system and which version of that operating system, and when we know that, we will ask you to provide evven more information.


How do I find the Kritarc file? the only file that downloads is the setup file, I am currently using version 4.2.2 on Windows 10 at it's latest version "1903".
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halla
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Re: Krita Crashes

Tue Jul 16, 2019 9:39 pm
That link tells you exactly where it is -- I cannot be clearer!
vperez
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Re: Krita Crashes

Tue Jul 16, 2019 9:51 pm
[idea=][/idea]
boudewijn wrote:That link tells you exactly where it is -- I cannot be clearer!


Oh, alright, I will try, thank you!


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