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Just installed Krita (4.3) but won't open/crash

Tags: crash. crashing, launching, bug crash. crashing, launching, bug crash. crashing, launching, bug
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gualavi
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Hello, I just got a new computer and installed Krita, but it won't ever open. It just loads the artwork for a second and then disappear, it doesn'r even show up in tasks manager. I have the same version in my old computer and it works .

According to the kritacrash txt file it is an "Acces Violation" problem. I tried adding Krita to the DEP white list, but it says it can't open a 64x exe.

I also tried:
-Uninstalling and reinstalling several times
-Installing the past version, 32bit and Krita plus version (daily updated).
-Restarting my pc
-Stoping what I could of my antivirus (Mcafee free trial) while installing and opening.
-Uninstalling Mcaffe
-Run as administrator.
-Run with default/high-performance graphic processor
-Update graphic drivers

No matter what, nothing changes. I haven't found this problem solved anywhere. PLEASE HELP ME.

My PC is a x64 based Lenovo 82 AU (Legion), with an Intel Core i5 10300H, Nvidia Geoforce GTX 1650, windows 10.
Here's the kritacrah.log:
Code: Select all
Error occurred on Sunday, August 16, 2020 at 16:34:41.

krita.exe caused an Access Violation at location 00007FF8E2FC84ED in module kritalcmsengine.dll Reading from location 0000000000000000.

AddrPC           Params
00007FF8E2FC84ED 00000000005FEFC0 000000006FD0728C 0000000000000010  kritalcmsengine.dll!0x284ed LcmsColorProfileContainer::init+0x7ad
00007FF8E2FC8834 00000000005FEFB0 000000000DA39280 0000000000000001  kritalcmsengine.dll!0x28834 LcmsColorProfileContainer::LcmsColorProfileContainer+0x64
00007FF8E2FCBBAB 00000000005FEF98 00007FF928429DA0 0000000000000002  kritalcmsengine.dll!0x2bbab IccColorProfile::init+0x19b
00007FF8E2FCC266 00007FF8E74F26A0 00007FF8E71D2517 000000000E40CF10  kritalcmsengine.dll!0x2c266 IccColorProfile::load+0xa6
00007FF8E2FCFE4D 000000000E40CF10 00007FF8E75C3740 00000000005FF420  kritalcmsengine.dll!0x2fe4d LcmsEnginePlugin::LcmsEnginePlugin+0x95d
00007FF8E2FE2ACD 0000000000000000 00007FF8E71F08B1 00007FF8E39B41E0  kritalcmsengine.dll!0x42acd KPluginFactory::createInstance<LcmsEnginePlugin, QObject>+0x3d
00007FF8F1B01CEA 000000000E40D290 00000000005FF3C0 0000000000000000  libKF5CoreAddons.dll!0x21cea KPluginFactory::create+0x12a
00007FF90CFD2D3C 00007FF90CFEA030 00007FF929CDBA17 00000000001C0000  libkritaplugin.dll!0x2d3c KoPluginLoader::load+0x16bc
00007FF8F159378F 00000000005FF640 00007FF8E64040F0 000000000E40D490  libkritapigment.dll!0x2378f KoColorSpaceRegistry::init+0x89f
00007FF8F1593F47 000000000E4473C0 0000000002AEB3C0 0000000002AEB448  libkritapigment.dll!0x23f47 KoColorSpaceRegistry::instance+0x27
00007FF8E7FB7806 00000000005FF800 00000000005FF840 0000000400000003  libkritaui.dll!0x2d7806 KisApplication::loadPlugins+0x126
00007FF8E7FBA1EB 00000000005FFBD0 00000000005FFB40 0000000000000008  libkritaui.dll!0x2da1eb KisApplication::start+0x34b
0000000140006AE1 0000000000000001 00000000025BE490 0000000140F5F970  krita.exe!0x6ae1 main+0x1d41
00000001400013C7 0000000000000000 0000000000000000 0000000000000000  krita.exe!0x13c7 __tmainCRTStartup+0x247
00000001400014CB 0000000000000000 0000000000000000 0000000000000000  krita.exe!0x14cb WinMainCRTStartup+0x1b
00007FF928E27BD4 0000000000000000 0000000000000000 0000000000000000  KERNEL32.DLL!0x17bd4 BaseThreadInitThunk+0x14
00007FF929D0CED1 0000000000000000 0000000000000000 0000000000000000  ntdll.dll!0x6ced1 RtlUserThreadStart+0x21

0000000140000000-0000000140F6F000 krita.exe
00007FF929CA0000-00007FF929E90000 ntdll.dll      6.2.18362.657
00007FF928E10000-00007FF928EC2000 KERNEL32.DLL   6.2.18362.329
00007FF926EE0000-00007FF927183000 KERNELBASE.dll   6.2.18362.693
00007FF928410000-00007FF9284AE000 msvcrt.dll     7.0.18362.1
00007FF90D510000-00007FF90D55B000 libkritaglobal.dll
00007FF8F1C20000-00007FF8F1D60000 libkritawidgetutils.dll
00007FF8E7780000-00007FF8E7CDA000 libkritaimage.dll
0000000061440000-000000006145A000 libgcc_s_seh-1.dll
000000006FC40000-000000006FDA5000 libstdc++-6.dll
00007FF929AC0000-00007FF929C54000 USER32.dll     6.2.18362.657
00007FF90D4A0000-00007FF90D503000 libKF5ConfigCore.dll
00007FF8E7CE0000-00007FF8E91A6000 libkritaui.dll
00007FF90D000000-00007FF90D057000 libKF5I18n.dll
00007FF926D60000-00007FF926D81000 win32u.dll     6.2.18362.693
00007FF927D50000-00007FF927D76000 GDI32.dll      6.2.18362.1
00007FF927910000-00007FF927AA4000 gdi32full.dll   6.2.18362.535
00007FF927C50000-00007FF927CEE000 msvcp_win.dll   6.2.18362.387
00007FF926DE0000-00007FF926EDA000 ucrtbase.dll   6.2.18362.387
00007FF922890000-00007FF92289E000 libkritaversion.dll
00007FF8E65C0000-00007FF8E6B2D000 Qt5Widgets.dll   5.12.8.0
00007FF8E7150000-00007FF8E777D000 Qt5Core.dll    5.12.8.0
00007FF928F80000-00007FF929023000 ADVAPI32.dll   6.2.18362.329
00007FF8E6B30000-00007FF8E714D000 Qt5Gui.dll     5.12.8.0
00007FF9284C0000-00007FF928557000 sechost.dll    6.2.18362.693
00007FF9296E0000-00007FF929837000 ole32.dll      6.2.18362.693
00007FF929560000-00007FF929680000 RPCRT4.dll     6.2.18362.628
00007FF9290E0000-00007FF929416000 combase.dll    6.2.18362.693
00007FF90D7D0000-00007FF90D80B000 Qt5Xml.dll     5.12.8.0
00007FF926CE0000-00007FF926D60000 bcryptPrimitives.dll   6.2.18362.295
00007FF8F1B80000-00007FF8F1C13000 libkritaodf.dll
00007FF928720000-00007FF928E06000 SHELL32.dll    6.2.18362.693
00007FF926D90000-00007FF926DDA000 cfgmgr32.dll   6.2.18362.387
00007FF90CFD0000-00007FF90CFF3000 libkritaplugin.dll
00007FF929840000-00007FF9298E9000 shcore.dll     6.2.18362.1
00007FF927190000-00007FF927910000 windows.storage.dll   6.2.18362.693
00007FF90CE50000-00007FF90CE79000 libKF5ConfigGui.dll
00007FF90CDB0000-00007FF90CDDA000 libKF5GuiAddons.dll
00007FF926C00000-00007FF926C29000 Wldp.dll       6.2.18362.295
00007FF927AB0000-00007FF927BF9000 CRYPT32.dll    6.2.18362.592
00007FF8F1AE0000-00007FF8F1B76000 libKF5CoreAddons.dll
00007FF926BE0000-00007FF926BF2000 MSASN1.dll     6.2.18362.1
00007FF927CF0000-00007FF927D4C000 WINTRUST.dll   6.2.18362.387
00007FF8F1810000-00007FF8F1939000 libKF5WidgetsAddons.dll
00007FF90CD70000-00007FF90CDAD000 libKF5ItemViews.dll
00007FF90BF60000-00007FF90BF8D000 libKF5WindowSystem.dll
00007FF926BB0000-00007FF926BD3000 profapi.dll    6.2.18362.693
00007FF9286B0000-00007FF92871F000 WS2_32.dll     6.2.18362.387
00007FF926B60000-00007FF926BAA000 powrprof.dll   6.2.18362.1
00007FF926B30000-00007FF926B40000 UMPDC.dll
00007FF8F1A80000-00007FF8F1AD8000 Qt5PrintSupport.dll   5.12.8.0
00007FF928650000-00007FF9286A2000 shlwapi.dll    6.2.18362.1
00007FF9298F0000-00007FF9299C0000 comdlg32.dll   6.2.18362.693
00007FF90D480000-00007FF90D49F000 libkritacommand.dll
00007FF8F2630000-00007FF8F2668000 libkritametadata.dll
00007FF926B40000-00007FF926B51000 kernel.appcore.dll   6.2.18362.1
00007FF927C00000-00007FF927C17000 cryptsp.dll    6.2.18362.1
0000000064940000-0000000064955000 libwinpthread-1.dll   1.0.0.0
00007FF8F1570000-00007FF8F1810000 libkritapigment.dll
00007FF8F2130000-00007FF8F214F000 libkritastore.dll
00007FF8F1A20000-00007FF8F1A7F000 libkritapsd.dll
00007FF8E6450000-00007FF8E649E000 libHalf-2_4.dll
00007FF8E64A0000-00007FF8E65B1000 libfftw3.dll
00007FF8F1A00000-00007FF8F1A1E000 libintl.DLL    0.18.0.0
00007FF90CFC0000-00007FF90CFCE000 libkritacolor.dll
00007FF8F0030000-00007FF8F0051000 libkritaimpex.dll
00007FF8E6230000-00007FF8E6446000 libkritaflake.dll
00007FF8E61C0000-00007FF8E622C000 libkritalibbrush.dll
00007FF8E6090000-00007FF8E61B3000 libkritawidgets.dll
00007FF8E5E30000-00007FF8E6088000 libexiv2.dll
00007FF8E5DF0000-00007FF8E5E2C000 libKF5Completion.dll
00007FF927D80000-00007FF927D88000 PSAPI.DLL      6.2.18362.1
00007FF8E5DB0000-00007FF8E5DEE000 libpng16.dll
00007FF8E5C20000-00007FF8E5DAD000 Qt5Network.dll   5.12.8.0
00007FF8E5B20000-00007FF8E5C13000 Qt5Multimedia.dll   5.12.8.0
00007FF924F60000-00007FF924F8D000 dwmapi.dll     6.2.18362.267
00007FF924A50000-00007FF924AE9000 UxTheme.dll    6.2.18362.449
00007FF914BC0000-00007FF914BDB000 MPR.dll        6.2.18362.1
00007FF8FFE70000-00007FF8FFE87000 NETAPI32.dll   6.2.18362.1
00007FF926A20000-00007FF926A45000 USERENV.dll    6.2.18362.387
00007FF912770000-00007FF912819000 COMCTL32.dll   5.82.18362.693
00007FF916810000-00007FF916899000 WINSPOOL.DRV   6.2.18362.693
00007FF91EE30000-00007FF91EE3A000 VERSION.dll    6.2.18362.1
00007FF927C20000-00007FF927C46000 bcrypt.dll     6.2.18362.267
00007FF9227D0000-00007FF9227F4000 WINMM.dll      6.2.18362.1
00007FF8E5AF0000-00007FF8E5B20000 libquazip5.dll
00007FF8F1550000-00007FF8F1562000 iconv.dll
00007FF8E5A90000-00007FF8E5AE3000 Qt5Svg.dll     5.12.8.0
00007FF90CE40000-00007FF90CE50000 Qt5Concurrent.dll   5.12.8.0
00007FF8E5A50000-00007FF8E5A86000 libexpat.dll
00007FF8EB5B0000-00007FF8EB5D0000 libzlib.dll    1.2.11.0
00007FF9260E0000-00007FF92611A000 IPHLPAPI.DLL   6.2.18362.1
00007FF926120000-00007FF9261EA000 DNSAPI.dll     6.2.18362.267
00007FF9284B0000-00007FF9284B8000 NSI.dll        6.2.18362.449
00007FF8E57A0000-00007FF8E5A45000 libcrypto-1_1-x64.dll   1.1.1.2
00007FF8E5710000-00007FF8E5796000 libssl-1_1-x64.dll   1.1.1.2
00007FF9240E0000-00007FF9241CF000 PROPSYS.dll    7.0.18362.267
00007FF928560000-00007FF928624000 OLEAUT32.dll   6.2.18362.693
00007FF9227A0000-00007FF9227CD000 winmmbase.dll   6.2.18362.1
00007FF9261F0000-00007FF9261FC000 NETUTILS.DLL   6.2.18362.1
00007FF9265A0000-00007FF9265AC000 CRYPTBASE.DLL   6.2.18362.1
00007FF926200000-00007FF926242000 LOGONCLI.DLL   6.2.18362.628
00007FF905B00000-00007FF905B26000 SRVCLI.DLL     6.2.18362.1
00007FF91EEF0000-00007FF91EF08000 SAMCLI.DLL     6.2.18362.1
00007FF928EE0000-00007FF928F0E000 IMM32.DLL      6.2.18362.387
000000006A880000-000000006AA36000 qwindows.dll   5.12.8.0
00007FF922310000-00007FF922323000 WTSAPI32.dll   6.2.18362.1
00007FF918920000-00007FF918AE7000 d3d9.dll       6.2.18362.387
00007FF925840000-00007FF925860000 dxcore.dll     6.2.18362.1
00007FF929420000-00007FF929556000 MSCTF.dll      6.2.18362.693
00007FF910C90000-00007FF910DE6000 opengl32.dll   6.2.18362.387
00007FF913400000-00007FF91342C000 GLU32.dll      6.2.18362.387
00007FF8E4750000-00007FF8E5681000 ig9icd64.dll   27.20.100.8280
00007FF925860000-00007FF92594B000 dxgi.dll       6.2.18362.693
00007FF91BC50000-00007FF91BDF5000 igdgmm64.dll   27.20.100.8280
00007FF918F90000-00007FF91BA46000 igc64.dll      27.20.100.8280
00007FF929030000-00007FF9290D2000 clbcatq.dll    2001.12.10941.16384
00007FF906C60000-00007FF906C70000 libEGL.DLL     5.12.8.0
00007FF8E4370000-00007FF8E4749000 libGLESv2.dll   5.12.8.0
00007FF923BA0000-00007FF923D7B000 dcomp.dll      6.2.18362.387
00007FF8E4330000-00007FF8E436E000 wintab32.dll   1.0.0.1
00007FF923480000-00007FF9236DB000 d3d11.dll      6.2.18362.387
00007FF91C0F0000-00007FF91D748000 igd10iumd64.dll   27.20.100.8280
00007FF926670000-00007FF926696000 ncrypt.dll     6.2.18362.1
00007FF926630000-00007FF92666B000 NTASN1.dll     6.2.18362.1
000000006CC40000-000000006CC74000 qwindowsvistastyle.dll   5.12.8.0
00007FF8E4310000-00007FF8E432A000 kimg_hdr.dll
00007FF8E42F0000-00007FF8E4303000 kimg_pcx.dll
00007FF8E42D0000-00007FF8E42E3000 kimg_pic.dll
00007FF8E42B0000-00007FF8E42C1000 kimg_psd.dll
00007FF8E4290000-00007FF8E42A2000 kimg_ras.dll
00007FF8E4270000-00007FF8E4284000 kimg_rgb.dll
00007FF8E4250000-00007FF8E4261000 kimg_tga.dll
00007FF8E4230000-00007FF8E424E000 kimg_xcf.dll
0000000061F00000-0000000061F13000 qgif.dll       5.12.8.0
000000006C600000-000000006C615000 qicns.dll      5.12.8.0
000000006E840000-000000006E853000 qico.dll       5.12.8.0
00000000626C0000-0000000062729000 qjpeg.dll      5.12.8.0
0000000061B00000-0000000061B11000 qsvg.dll       5.12.8.0
000000006CF00000-000000006CF14000 qtiff.dll      5.12.8.0
00007FF8E41C0000-00007FF8E4230000 libtiff.dll
0000000063CC0000-0000000063CEC000 liblzma.dll    5.2.4.0
00007FF8E4130000-00007FF8E41B7000 libjpeg-62.dll
0000000066AC0000-0000000066AD1000 qwbmp.dll      5.12.8.0
00000000675C0000-0000000067652000 qwebp.dll      5.12.8.0
00007FF90E280000-00007FF90E2BA000 dataexchange.dll   6.2.18362.1
00007FF924C10000-00007FF924E6A000 twinapi.appcore.dll   6.2.18362.693
00007FF925070000-00007FF925099000 RMCLIENT.dll   6.2.18362.267
00007FF8E4110000-00007FF8E4121000 exchndl.dll    0.8.2.0
00007FF8E40A0000-00007FF8E4102000 mgwhelp.dll    0.8.2.0
00007FF8E3F10000-00007FF8E409F000 dbghelp.dll    6.3.9600.17298
00007FF925F40000-00007FF925F73000 rsaenh.dll     6.2.18362.1
00007FF90ED20000-00007FF90F01E000 dwrite.dll     6.2.18362.476
00007FF911490000-00007FF91152E000 TextInputFramework.dll   6.2.18362.693
00007FF920DD0000-00007FF9210FA000 CoreUIComponents.dll   6.2.18362.207
00007FF924000000-00007FF9240D4000 CoreMessaging.dll   6.2.18362.1
00007FF925BC0000-00007FF925BF1000 ntmarta.dll    6.2.18362.1
00007FF922980000-00007FF922AD3000 wintypes.dll   6.2.18362.693
00007FF9179D0000-00007FF917C76000 iertutil.dll   11.0.18362.693
00007FF8E3EF0000-00007FF8E3F05000 krita_shape_image.dll
00007FF8E3E10000-00007FF8E3EED000 krita_shape_text.dll
00007FF8E3C80000-00007FF8E3E07000 libkritatext.dll
00007FF8E3C00000-00007FF8E3C74000 libkritatextlayout.dll
00007FF8E3BC0000-00007FF8E3BFF000 krita_shape_artistictext.dll
00007FF8E3B50000-00007FF8E3BB2000 krita_shape_paths.dll
00007FF8E2FA0000-00007FF8E3B43000 kritalcmsengine.dll
00007FF8E2F40000-00007FF8E2F95000 liblcms2.dll

Windows 6.2.9200
DrMingw 0.8.2
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halla
KDE Developer
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I replied to your other question, which was the same question, actually, only fifteen minutes ago. No need to post the question again, you won't get a different answer; please read the answer to your first post first.


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