Hi,

Ive used KDE Neon for a few months on both laptop and desktop. I love it. However on my laptop every now and then I loose wifi. This didnt happen when I was running Windows. I do not have any third party drivers on my laptop. Its fairly new like last year model of a HP Spectre

Operating System: KDE neon 5.17
KDE Plasma Version: 5.17.4
KDE Frameworks Version: 5.65.0
Qt Version: 5.13.2
Kernel Version: 5.0.0-37-generic
OS Type: 64-bit
Processors: 8 × Intel® Core™ i5-8250U CPU @ 1.60GHz
Memory: 7,5 GiB of RAM

I run the software updates as soon as I see a new update - in discover.
Is there other things to update? Kernel? Im very new to linux so I dont know these stuff..
Kubuntu Driver manager says "your computer require no proprietary drivers".

Also I dont know where to find logs for this events..
Some people suggested using linux hwe updates to kernel and modules-extra. If this is recommended could someone please explain to a noob like me how to enable/install this?

Thanks!

Hi,
Please, open a terminalm execute the following command rfkill list and put the output.

You can also include the following outputs from the terminal:
rkfill list --> show whether your wifi card and bluethoot are blocked or not.
inxi -Fxxz --> the output show the wifi card you have installed
systemctl status networking.service --> this tell you whether the networking cards are running or not.
dmseg | grep Network --> the output show you whether any problem exist on the wireless connection
iwconfig --> show the status of your wireless connection.
ifconfig --> show the status of all your wireless and wired connections.

Regards,

Hi, thanks for your help m8!!
Lets see:

there was no rkfill but rfkill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no

inxi -Fxxz
System: Host: Spectre Kernel: 5.0.0-37-generic x86_64 bits: 64 gcc: 7.4.0
Desktop: KDE Plasma 5.17.4 (Qt 5.13.2) dm: sddm,sddm
Distro: KDE neon User Edition 5.17
Machine: Device: un-determined System: HP product: HP Spectre x360 Convertible 13-ae0xx serial: N/A
Mobo: HP model: 83B9 v: 56.50 serial: N/A
UEFI: AMI v: F.31 date: 08/07/2019
Chassis: type: 31 serial: N/A
Battery BAT0: charge: 55.7 Wh 98.7% condition: 56.4/56.4 Wh (100%)
volts: 13.2/11.6
model: HP Primary serial: N/A status: Charging
CPU: Quad core Intel Core i5-8250U (-MT-MCP-)
arch: Kaby Lake rev.10 cache: 6144 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 14400
clock speeds: min/max: 400/3400 MHz 1: 1845 MHz 2: 2039 MHz
3: 1796 MHz 4: 1762 MHz 5: 1324 MHz 6: 1850 MHz 7: 2171 MHz
8: 1652 MHz
Graphics: Card: Intel UHD Graphics 620 bus-ID: 00:02.0 chip-ID: 8086:5917
Display Server: x11 (X.Org 1.19.6 )
drivers: modesetting (unloaded: fbdev,vesa)
Resolution: 3840x2160@29.98hz
OpenGL: renderer: Mesa DRI Intel UHD Graphics 620 (Kabylake GT2)
version: 4.5 Mesa 19.0.8 (compat-v: 3.0) Direct Render: Yes
Audio: Card Intel Sunrise Point-LP HD Audio
driver: snd_hda_intel bus-ID: 00:1f.3 chip-ID: 8086:9d71
Sound: Advanced Linux Sound Architecture v: k5.0.0-37-generic
Network: Card: Intel Wireless 8265 / 8275
driver: iwlwifi bus-ID: 02:00.0 chip-ID: 8086:24fd
IF: wlp2s0 state: up mac: <filter>
Drives: HDD Total Size: 256.1GB (16.0% used)
ID-1: /dev/nvme0n1 model: SAMSUNG_MZVLW256HEHP size: 256.1GB
serial: <filter> firmware: CXB73H1Q
Partition: ID-1: / size: 19G used: 13G (73%) fs: ext4 dev: /dev/nvme0n1p6
ID-2: /home size: 83G used: 16G (21%) fs: ext4 dev: /dev/nvme0n1p7
ID-3: swap-1 size: 11.00GB used: 0.00GB (0%)
fs: swap dev: /dev/nvme0n1p8
RAID: System: supported: N/A
No RAID devices: /proc/mdstat, md_mod kernel module present
Unused Devices: none
Sensors: System Temperatures: cpu: 55.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 260 Uptime: 52 min Memory: 2494.4/7724.2MB
Init: systemd v: 237 runlevel: 5 Gcc sys: 7.4.0
Client: Shell (bash 4.4.201 running in konsole) inxi: 2.3.56

systemctl status networking.service
Unit networking.service could not be found.

Command 'dmseg' not found,

iwconfig
lo no wireless extensions.

wlp2s0 IEEE 802.11 ESSID:"secretSSID"
Mode:Managed Frequency:5.22 GHz Access Point: secret mac
Bit Rate=780 Mb/s Tx-Power=22 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:on
Link Quality=46/70 Signal level=-64 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:41 Missed beacon:0

ifconfig
lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
inet 127.0.0.1 netmask 255.0.0.0
inet6 ::1 prefixlen 128 scopeid 0x10<host>
loop txqueuelen 1000 (Local Loopback)
RX packets 1180 bytes 108973 (108.9 KB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 1180 bytes 108973 (108.9 KB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

wlp2s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 192.168.10.100 netmask 255.255.255.0 broadcast 192.168.10.255
inet6 **** prefixlen 64 scopeid 0x20<link>
ether **** txqueuelen 1000 (Ethernet)
RX packets 120911 bytes 159717562 (159.7 MB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 36327 bytes 4665814 (4.6 MB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

Hi,
You are right, I have missprinted rfkill and I see you have no blocked either your wifi or bluethoot card. Good job!

Network: Card: Intel Wireless 8265 / 8275
driver: iwlwifi bus-ID: 02:00.0 chip-ID: 8086:24fd

From the ifconfig output it seems that you have no problems
On the terminal put the output of the following command:
journalctl -g iwlwifi
The output of dmesg | grep iwlwifi should also be required.
sudo systemctl status NetworkManager

Also the output of the command lsmod to check whether the wifi card is working correctly.
Regards,

Hi,
I've used KDE Neon for a few months on both laptop and desktop. I love it. However on my laptop every now and then I loose wifi. This didnt happen when I was running Windows. I do not have any third party drivers on my laptop. Its fairly new like last year model of a HP Spectre.

HP Spectre x360 Convertible has a lot of problems with the wifi adapter. You could find helpful information here:
https://askubuntu.com/questions/868075/ ... untu-16-04

You can also try to install the propietary drivers.
May be you could do this form>
https://wiki.ubuntu.com/Kernel/LTSEnabl ... el_Support

sudo apt-get install --install-recommends linux-generic-hwe-18.04 xserver-xorg-hwe-18.04