Hi everyone!
I'm using kde 4.6.0 on a Sabayon kde 64bit distro, everything is fine and flawless but i started having problems two days ago.
I've already posted a thread in sabayon's forum but now i'd like to bring this question in kde forum for further help.
Now Kopete doesn't start at all! it worked flawlessly until two days ago!
I tried to delete its app folder (in .kde/share/apps), I tried reinstalling and purging copmpletely the installation, nothing! just it doesn't start! (ps: there are no other installed packages related to kopete)
That's what pops up when i try to do further investigation:

- KCrash says in the bottom of its window "Segmentation fault (11)"

-from the terminal:

Code: Select all

kopete(19067)/kio (KDirWatch) KDirWatchPrivate::removeEntry: doesn't know "/home/renzo/.kde4/share/apps/kabc"
kopete(19067)/libkdepim Akonadi::PluginLoader::scan: missing or empty X-KDE-ClassName value in " "/usr/share/apps/akonadi/plugins/serializer/akonadi_serializer_contactgroup.desktop" "

kopete(19067)/libkdepim Akonadi::PluginLoader::scan: missing or empty X-KDE-ClassName value in " "/usr/share/apps/akonadi/plugins/serializer/akonadi_serializer_kcal.desktop" "

kopete(19067)/libkdepim Akonadi::PluginLoader::scan: missing or empty X-KDE-ClassName value in " "/usr/share/apps/akonadi/plugins/serializer/akonadi_serializer_bookmark.desktop" "

kopete(19067)/libkdepim Akonadi::PluginLoader::scan: missing or empty X-KDE-ClassName value in " "/usr/share/apps/akonadi/plugins/serializer/akonadi_serializer_mail.desktop" "

kopete(19067)/libkdepim Akonadi::PluginLoader::scan: missing or empty X-KDE-ClassName value in " "/usr/share/apps/akonadi/plugins/serializer/akonadi_serializer_microblog.desktop" "

kopete(19067)/libkdepim Akonadi::PluginLoader::scan: missing or empty X-KDE-ClassName value in " "/usr/share/apps/akonadi/plugins/serializer/akonadi_serializer_addressee.desktop" "

kopete(19067)/kdecore (KLibrary) kde4Factory: The library "/usr/lib64/kde4/kopete_history.so" does not offer a qt_plugin_instance function.
kopete(19067)/libkopete Kopete::PluginManager::loadPluginInternal: Unable to find a plugin named ' "" '!
Unknown signature value:  795
Unknown signature value:  7
Unknown signature value:  7
Unknown signature value:  7
Unknown signature value:  7
JingleSessionManager::JingleSessionManager created.
Creating the PushJingleSession task....
Object::connect: No such signal XMPP::JingleSessionManager::incomingSession()
KCrash: Application 'kopete' crashing...
KCrash: Attempting to start /usr/lib64/kde4/libexec/drkonqi from kdeinit
sock_file=/home/renzo/.kde4/socket-renzo-dell/kdeinit4__0


- that's what Kcrash reports:

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Application: Kopete (kopete), signal: Segmentation fault
[KCrash Handler]
#6  0x00007f520cf96900 in X509_NAME_cmp () from /usr/lib/libcrypto.so.1.0.0
#7  0x00007f520c6fb0b2 in OBJ_bsearch_ex () from /usr/lib/libcrypto.so.0.9.8
#8  0x00007f520c7578cc in ?? () from /usr/lib/libcrypto.so.0.9.8
#9  0x00007f520c7899d5 in X509_OBJECT_retrieve_match () from /usr/lib/libcrypto.so.0.9.8
#10 0x00007f520c78a10f in X509_STORE_add_cert () from /usr/lib/libcrypto.so.0.9.8
#11 0x00007f5227818e33 in ?? () from /usr/lib64/qt4/libQtNetwork.so.4
#12 0x00007f522781bd09 in ?? () from /usr/lib64/qt4/libQtNetwork.so.4
#13 0x00007f5227810908 in ?? () from /usr/lib64/qt4/libQtNetwork.so.4
#14 0x00007f5227815745 in QSslSocket::qt_metacall(QMetaObject::Call, int, void**) () from /usr/lib64/qt4/libQtNetwork.so.4
#15 0x00007f520da03ea8 in ?? () from /usr/lib64/kde4/kopete_wlm.so
#16 0x00007f522b0e4ae7 in QMetaObject::activate(QObject*, QMetaObject const*, int, void**) () from /usr/lib64/qt4/libQtCore.so.4
#17 0x00007f52277f49de in ?? () from /usr/lib64/qt4/libQtNetwork.so.4
#18 0x00007f52277f6b58 in ?? () from /usr/lib64/qt4/libQtNetwork.so.4
#19 0x00007f52277e75f9 in ?? () from /usr/lib64/qt4/libQtNetwork.so.4
#20 0x00007f522a1f6ddc in QApplicationPrivate::notify_helper(QObject*, QEvent*) () from /usr/lib64/qt4/libQtGui.so.4
#21 0x00007f522a1fb95d in QApplication::notify(QObject*, QEvent*) () from /usr/lib64/qt4/libQtGui.so.4
#22 0x00007f522bb684b6 in KApplication::notify(QObject*, QEvent*) () from /usr/lib/libkdeui.so.5
#23 0x00007f522b0cce5c in QCoreApplication::notifyInternal(QObject*, QEvent*) () from /usr/lib64/qt4/libQtCore.so.4
#24 0x00007f522b0f928a in ?? () from /usr/lib64/qt4/libQtCore.so.4
#25 0x00007f52246a86b0 in g_main_context_dispatch () from /usr/lib/libglib-2.0.so.0
#26 0x00007f52246ac5e8 in ?? () from /usr/lib/libglib-2.0.so.0
#27 0x00007f52246ac79c in g_main_context_iteration () from /usr/lib/libglib-2.0.so.0
#28 0x00007f522b0f8ed3 in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib64/qt4/libQtCore.so.4
#29 0x00007f522a2a7dae in ?? () from /usr/lib64/qt4/libQtGui.so.4
#30 0x00007f522b0cbb82 in QEventLoop::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib64/qt4/libQtCore.so.4
#31 0x00007f522b0cbf6c in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib64/qt4/libQtCore.so.4
#32 0x00007f522b0d002b in QCoreApplication::exec() () from /usr/lib64/qt4/libQtCore.so.4
#33 0x00000000004160f2 in _start ()


Furthermore: i tried to send a bug report with KCrash (this is my first time in sabayon) but it says that i haven't got the correct debug packages to analyze the problem (i remember that in the Ubuntu world, where i come from, you could install some dbg packages next to the proper package...but now in sabayon seems to work differently, since it's gentoo-derived).

Is this a known problem? did any of you have the same problem? do i have to delete other folders or files?
i'd like to add that Sulfur (Sabayon's package manager) performed an update before this problem showed up...maybe it's a know bug given by some updates?

I would be glad to receive your hints.

Thanks you all in advance
Bye
Renzo

sedo_5 wrote:- that's what Kcrash reports:

Code: Select all

Application: Kopete (kopete), signal: Segmentation fault
[KCrash Handler]
#6  0x00007f520cf96900 in X509_NAME_cmp () from /usr/lib/libcrypto.so.1.0.0
#7  0x00007f520c6fb0b2 in OBJ_bsearch_ex () from /usr/lib/libcrypto.so.0.9.8
#8  0x00007f520c7578cc in ?? () from /usr/lib/libcrypto.so.0.9.8
#9  0x00007f520c7899d5 in X509_OBJECT_retrieve_match () from /usr/lib/libcrypto.so.0.9.8
#10 0x00007f520c78a10f in X509_STORE_add_cert () from /usr/lib/libcrypto.so.0.9.8
[...]


Your system openssl libraries are broken. Please report the issue to your distribution, this is indeed not a KDE issue.

Thank you so much! finally i've got some hints!
I understand now it's a problem of libraries, openssl to be precise, but there is a question i cannot answer to: why does kopete try to apen ssl? is it normal? and anyway, what if i delete every setting and every account? shouldn't it lauch without any problem (so i can add again any account one by one to see where the problem is) ? It would be a good compromise for me, right now...
Any suggestion on this side?

Many Thanks
Renzo

Kopete likely uses SSL to secure connections to the chat providers in order to ensure credentials are not compromised and messages cannot be intercepted.

bcooksley wrote:Kopete likely uses SSL to secure connections to the chat providers in order to ensure credentials are not compromised and messages cannot be intercepted.

thank you for your answer!
yes, but what about a "vanilla" kopete? i mean, what if i purge completely any installation file for kopete? so it starts and doesn't connect to anything...
I've already tried to purge my kopete installation and to install it again, after deleting every kopete folder under /home/user/.kde/share/apps but nothing...
Is there any other file to delete? would this work?
thanks
Renzo

sedo_5 wrote:yes, but what about a "vanilla" kopete? i mean, what if i purge completely any installation file for kopete? so it starts and doesn't connect to anything...

And what do you do with it?

sedo_5 wrote:I've already tried to purge my kopete installation and to install it again, after deleting every kopete folder under /home/user/.kde/share/apps but nothing...
Is there any other file to delete? would this work?

Installing/uninstalling kopete or removing its configuration files would most probably have no effect, given the problem is the installed openssl libraries.

As I said above, you should report the issue to your distribution.

Ok, now it's clear! i thought that cleaning up some installation folders would have solved the problem.
I'll report the problem to whom it may concern.

Thanks everyone
Renzo