[solved] Can't read my emails with KMail

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daitheflu Registered Member Posts 11 Karma 0 OS	[solved] Can't read my emails with KMail Tue Nov 12, 2013 2:09 pm Hi there, A few weeks ago, my KMail suddenly stopped displaying messages. The list seems to be ok. But clicking on a list entry doesn't display the message. I just get a "please wait..." (or whatever) message. I've tried several things that I found here and there. The only one that seems to have an effect is : 1. quit KMail (with kquitapp kmail) 2. stop Akonadi (akonadictl stop), 3. wait... 4. trash everything in ~/.local/share/akonadi 5. run nepomukcleaner, 6. start akonadi, 7. wait.... 8. start KMail. 9. re-configure KMail to map the directories on my 3 IMAP accounts. Generally, that will work... for the next 5-10 minutes. Here is the output of akonadictl start : [22:18:16]francois@sleipnir:~$ akonadictl status Akonadi Control: stopped Akonadi Server: stopped Akonadi Server Search Support: available (backend: Virtuoso) [22:18:25]francois@sleipnir:~$ akonadictl start Connecting to deprecated signal QDBusConnectionInterface::serviceOwnerChanged(QString,QString,QString) [22:18:30]francois@sleipnir:~$ search paths: ("/usr/local/sbin", "/usr/local/bin", "/usr/bin", "/usr/bin/vendor_perl", "/usr/bin/core_perl", "/usr/sbin", "/usr/local/sbin", "/usr/local/libexec", "/usr/libexec", "/opt/mysql/libexec", "/opt/local/lib/mysql5/bin", "/opt/mysql/sbin") akonadi.collectionattributetable OK akonadi.collectionmimetyperelation OK akonadi.collectionpimitemrelation OK akonadi.collectiontable OK akonadi.flagtable OK akonadi.mimetypetable OK akonadi.parttable OK akonadi.pimitemflagrelation OK akonadi.pimitemtable OK akonadi.resourcetable OK akonadi.schemaversiontable OK Connecting to deprecated signal QDBusConnectionInterface::serviceOwnerChanged(QString,QString,QString) search paths: ("/usr/local/sbin", "/usr/local/bin", "/usr/bin", "/usr/bin/vendor_perl", "/usr/bin/core_perl") search paths: ("/home/francois/.kde4/lib/kde4/plugins/", "/usr/lib/kde4/plugins/", "/usr/lib/qt4/plugins", "/usr/bin", "/usr/lib/kde4/plugins", "/home/francois/.kde4/lib/kde4/", "/usr/lib/kde4/") akonadi_imap_resource_1(1490)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: akonadi_imap_resource_0(1489)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: akonadi_nepomuk_feeder(1495) ItemQueue::fetchJobResult: Not all items were fetched: 96 100 akonadi_nepomuk_feeder(1495) ItemQueue::batchJobResult: Error while storing graph: "http://www.semanticdesktop.org/ontologies/2007/08/15/nao#prefSymbol has a max cardinality of 1. Provided 1 values - <nepomuk:/res/871cb34c-2614-40f6-b16e-bd883228199e>. Existing - <nepomuk:/res/2c4db14e-bda1-453a-a18a-7e2f63749734>" akonadi_nepomuk_feeder(1495) ItemQueue::batchJobResult: Error while storing graph: "http://www.semanticdesktop.org/ontologies/2007/08/15/nao#prefSymbol has a max cardinality of 1. Provided 1 values - <nepomuk:/res/871cb34c-2614-40f6-b16e-bd883228199e>. Existing - <nepomuk:/res/2c4db14e-bda1-453a-a18a-7e2f63749734>" akonadi_imap_resource_2(1491)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: akonadi_nepomuk_feeder(1495) ItemQueue::batchJobResult: Error while storing graph: "http://www.semanticdesktop.org/ontologies/2007/08/15/nao#prefSymbol has a max cardinality of 1. Provided 1 values - <nepomuk:/res/871cb34c-2614-40f6-b16e-bd883228199e>. Existing - <nepomuk:/res/2c4db14e-bda1-453a-a18a-7e2f63749734>" akonadi_nepomuk_feeder(1495) ItemQueue::batchJobResult: Error while storing graph: "http://www.semanticdesktop.org/ontologies/2007/08/15/nao#prefSymbol has a max cardinality of 1. Provided 1 values - <nepomuk:/res/871cb34c-2614-40f6-b16e-bd883228199e>. Existing - <nepomuk:/res/2c4db14e-bda1-453a-a18a-7e2f63749734>" akonadi_imap_resource_0(1489)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: akonadi_nepomuk_feeder(1495) ItemQueue::batchJobResult: Error while storing graph: "http://www.semanticdesktop.org/ontologies/2007/08/15/nao#prefSymbol has a max cardinality of 1. Provided 1 values - <nepomuk:/res/871cb34c-2614-40f6-b16e-bd883228199e>. Existing - <nepomuk:/res/2c4db14e-bda1-453a-a18a-7e2f63749734>" akonadi_nepomuk_feeder(1495) ItemQueue::batchJobResult: Error while storing graph: "http://www.semanticdesktop.org/ontologies/2007/08/15/nao#prefSymbol has a max cardinality of 1. Provided 1 values - <nepomuk:/res/871cb34c-2614-40f6-b16e-bd883228199e>. Existing - <nepomuk:/res/2c4db14e-bda1-453a-a18a-7e2f63749734>" akonadi_nepomuk_feeder(1495) ItemQueue::batchJobResult: Error while storing graph: "http://www.semanticdesktop.org/ontologies/2007/08/15/nao#prefSymbol has a max cardinality of 1. Provided 1 values - <nepomuk:/res/871cb34c-2614-40f6-b16e-bd883228199e>. Existing - <nepomuk:/res/2c4db14e-bda1-453a-a18a-7e2f63749734>" akonadi_nepomuk_feeder(1495) ItemQueue::batchJobResult: Error while storing graph: "http://www.semanticdesktop.org/ontologies/2007/08/15/nao#prefSymbol has a max cardinality of 1. Provided 1 values - <nepomuk:/res/871cb34c-2614-40f6-b16e-bd883228199e>. Existing - <nepomuk:/res/2c4db14e-bda1-453a-a18a-7e2f63749734>" akonadi_nepomuk_feeder(1495) ItemQueue::batchJobResult: Error while storing graph: "http://www.semanticdesktop.org/ontologies/2007/08/15/nao#prefSymbol has a max cardinality of 1. Provided 1 values - <nepomuk:/res/871cb34c-2614-40f6-b16e-bd883228199e>. Existing - <nepomuk:/res/2c4db14e-bda1-453a-a18a-7e2f63749734>" akonadi_nepomuk_feeder(1495) ItemQueue::batchJobResult: Error while storing graph: "http://www.semanticdesktop.org/ontologies/2007/08/15/nao#prefSymbol has a max cardinality of 1. Provided 1 values - <nepomuk:/res/871cb34c-2614-40f6-b16e-bd883228199e>. Existing - <nepomuk:/res/2c4db14e-bda1-453a-a18a-7e2f63749734>" akonadi_nepomuk_feeder(1495) ItemQueue::batchJobResult: Error while storing graph: "http://www.semanticdesktop.org/ontologies/2007/08/15/nao#prefSymbol has a max cardinality of 1. Provided 1 values - <nepomuk:/res/871cb34c-2614-40f6-b16e-bd883228199e>. Existing - <nepomuk:/res/2c4db14e-bda1-453a-a18a-7e2f63749734>" [snip: there are like thousands of lines like these] akonadi_imap_resource_1(1490)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: akonadi_imap_resource_2(1491)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: ItemRetrieverException : Unable to retrieve item from resource: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken. ItemRetrieverException : Unable to retrieve item from resource: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken. I also tried to modify some config files, to configure my accounts with/without TLS, etc, etc... I'm using ArchLinux with everything up-to-date. Any idea how I can get back a working KMail ? Thanks Last edited by daitheflu on Sun Nov 24, 2013 7:51 pm, edited 1 time in total.
einar Administrator Posts 3402 Karma 7 OS	Re: Can't read my emails with KMail Thu Nov 14, 2013 6:29 am Does that work if you disable Nepomuk temporarily? I'm guessing there are some issues with its database, by looking at the output you provided. "Violence is the last refuge of the incompetent." Plasma FAQ maintainer - Plasma programming with Python
daitheflu Registered Member Posts 11 Karma 0 OS	Re: Can't read my emails with KMail Mon Nov 18, 2013 10:30 pm Hi, Thanks einar for your answer Does that work if you disable Nepomuk temporarily? Well, not really. Each time I stop Nepomuk (via System Administration > Desktop Search), KMail relaunches it... I'm guessing there are some issues with its database, by looking at the output you provided. I agree.
einar Administrator Posts 3402 Karma 7 OS	Re: Can't read my emails with KMail Tue Nov 19, 2013 11:40 pm It shouldn't be restarted. Can you try issuing a "nepomukctl stop" and retry to view a mail? "Violence is the last refuge of the incompetent." Plasma FAQ maintainer - Plasma programming with Python
daitheflu Registered Member Posts 11 Karma 0 OS	Re: Can't read my emails with KMail Wed Nov 20, 2013 10:18 pm Hey, Thanks, that was the command I was looking for. Unfortunately, the result is the same : nothing is happening. I don't know if KMail does something or not. But the message doesn't show I also got this message (I started KMail from the command line) for one of my 3 IMAP accounts : collection has not resource: Collection ID: 23 remote ID: "imap://user@myserver.mydomain.com/" name: "" url: KUrl("akonadi://?collection=23") parent: 0 "" resource: "" rights: QFlags(0x1\|0x2\|0x4\|0x8\|0x10\|0x20) contents mime type: () isVirtual: false CachePolicy: inherit: true interval: -1 timeout: -1 sync on demand: false local parts: () CollectionStatistics: count: -1 unread count: -1 size: -1 Thanks again for the help, I really appreciate it
einar Administrator Posts 3402 Karma 7 OS	Re: Can't read my emails with KMail Thu Nov 21, 2013 11:38 am Perhaps clearing the cache might help. Bear in mind that doing so will cause all mail to be redownloaded. Should you want to proceed anyway, launch "akonadiconsole" and locate the "Browser" tab. Right click on the account name you will see and select "Clear Akonadi Cache". Start a new sync of the mail and see if it works. Alternatively you could try fixing errors. Run "akonadictl fsck" to attempt a repair of the internal data structure (bear in mind it does not output information and just starts a background process, so you won't be informed of its updates). "Violence is the last refuge of the incompetent." Plasma FAQ maintainer - Plasma programming with Python
daitheflu Registered Member Posts 11 Karma 0 OS	Re: Can't read my emails with KMail Fri Nov 22, 2013 11:07 am Hey, Well, sadly none of your suggestions worked I finally stopped akonadi, removed all directories related to Akonadi (~/.local/share/akonadi and ~/.config/akonadi) and restarted KMail. I reconfigured all my accounts and things are running smoothly since then. I hope it will survive the suspend mode. Thanks again for your help. I have an additional question. This REALLY isn't a troll, I just want to understand and see if I can help somewhere : what is missing to make KMail + Akonadi work really properly ?