This forum has been archived. All content is frozen. Please use KDE Discuss instead.

KMAIL - Retrieving Folder Contents Please wait... (Forever)

Tags: None
(comma "," separated)
mykurtaccount
Registered Member
Posts
19
Karma
0
All my accounts, a combination of outlook, gmail & yahoo, are set up as IMAP accounts.

I will click on an email and in the preview pane it will say "Retrieving Folder Contents Please wait..." and it will stay like that forever.

The only way I can get kmail to start to work again is to enter "akonadictl restart" and then all will be OK until the next time it happens. I tend to have to do this 20 odd times a day.

I've seen other posts with this problem but I don't seem to have the problems they were having (i.e. I don't haver multiple trash cans or multiple in boxes per account, I don't get high CPU usage when it freezes)
sinclair
Registered Member
Posts
226
Karma
0
OS
mykurtaccount wrote:All my accounts, a combination of outlook, gmail & yahoo, are set up as IMAP accounts.

I will click on an email and in the preview pane it will say "Retrieving Folder Contents Please wait..." and it will stay like that forever.

The only way I can get kmail to start to work again is to enter "akonadictl restart" and then all will be OK until the next time it happens. I tend to have to do this 20 odd times a day.

I've seen other posts with this problem but I don't seem to have the problems they were having (i.e. I don't haver multiple trash cans or multiple in boxes per account, I don't get high CPU usage when it freezes)


for the sake of assisting it would be good if you could state your linux distro and KDEPIM version
mykurtaccount
Registered Member
Posts
19
Karma
0
sinclair wrote:
mykurtaccount wrote:All my accounts, a combination of outlook, gmail & yahoo, are set up as IMAP accounts.

I will click on an email and in the preview pane it will say "Retrieving Folder Contents Please wait..." and it will stay like that forever.

The only way I can get kmail to start to work again is to enter "akonadictl restart" and then all will be OK until the next time it happens. I tend to have to do this 20 odd times a day.

I've seen other posts with this problem but I don't seem to have the problems they were having (i.e. I don't haver multiple trash cans or multiple in boxes per account, I don't get high CPU usage when it freezes)


for the sake of assisting it would be good if you could state your linux distro and KDEPIM version


Apologies. I'm using Arch Linux

KDE 4.14
kontact/korganzier/kmail 4.14
User avatar
scummos
Global Moderator
Posts
1175
Karma
7
OS
Same problem here, appeared in 4.14. It worked before.


I'm working on the KDevelop IDE.
sinclair
Registered Member
Posts
226
Karma
0
OS
since you are using IMAP have you tried removing and recreating the accounts? Yes I know it is a headache.

I have 3 pop accounts and 1 IMAP myself being on Kubuntu 14.04 and using KDE 4.13.3 and having no issues. I was on 4.14 for a while but reverted due to some kind of cpu issues, not KDEPIM related. Had no IMAP issues. The known and reported 4.14 issue and IMAP is with dovecot servers, certainly not with google
User avatar
einar
Administrator
Posts
3402
Karma
7
OS
I think this is an issue with IMAP servers that don't support UIDNEXT. I don't see it here with my own server (Cyrus 2.5 git, from Kolab 3.2).


"Violence is the last refuge of the incompetent."
Image
Plasma FAQ maintainer - Plasma programming with Python
drb
Registered Member
Posts
13
Karma
0
I too have a problem with kmail in 4.14. Running Manjaro KDE.

I have two IMAP accounts. Google works fine. Runbox will not display new messages. The system goes through the motions of getting the mail but nothing is displayed. It was working fine in 4.13.x.

I must be totally inept at searching the KDE Bug database, as I cannot find the bug report on IMAP and Dovecot servers in 4.14. Would someone be kind enough to forward me the bug id # or a link to the bug?
User avatar
scummos
Global Moderator
Posts
1175
Karma
7
OS
Is that the case for GMails IMAP server?


I'm working on the KDevelop IDE.
sinclair
Registered Member
Posts
226
Karma
0
OS
Well I have an office365.com IMAP account on KDE 4.14 (upgraded again) with no problems. For my gmail account I use pop3 as I only access it either via my laptop or webmail so no need for IMAP really. So I do not face this problem with Outlook (I guess you meant either office365.com or outlook.com)
drb
Registered Member
Posts
13
Karma
0
drb wrote:I too have a problem with kmail in 4.14. Running Manjaro KDE.

I have two IMAP accounts. Google works fine. Runbox will not display new messages. The system goes through the motions of getting the mail but nothing is displayed. It was working fine in 4.13.x.

I must be totally inept at searching the KDE Bug database, as I cannot find the bug report on IMAP and Dovecot servers in 4.14. Would someone be kind enough to forward me the bug id # or a link to the bug?


Update: The server that I am connecting to is using Courier-imap. This is a known problem with 4.14. See bug https://bugs.kde.org/show_bug.cgi?id=338186
sinclair
Registered Member
Posts
226
Karma
0
OS
drb wrote:
drb wrote:I too have a problem with kmail in 4.14. Running Manjaro KDE.

I have two IMAP accounts. Google works fine. Runbox will not display new messages. The system goes through the motions of getting the mail but nothing is displayed. It was working fine in 4.13.x.

I must be totally inept at searching the KDE Bug database, as I cannot find the bug report on IMAP and Dovecot servers in 4.14. Would someone be kind enough to forward me the bug id # or a link to the bug?


Update: The server that I am connecting to is using Courier-imap. This is a known problem with 4.14. See bug https://bugs.kde.org/show_bug.cgi?id=338186


Sorry, my mistake. You are correct the known issue is with Courier, not Dovecot as I mistakenly wrote
mdemarco
Registered Member
Posts
1
Karma
0
drb wrote:I too have a problem with kmail in 4.14. Running Manjaro KDE.

I have two IMAP accounts. Google works fine. Runbox will not display new messages. The system goes through the motions of getting the mail but nothing is displayed. It was working fine in 4.13.x.

I must be totally inept at searching the KDE Bug database, as I cannot find the bug report on IMAP and Dovecot servers in 4.14. Would someone be kind enough to forward me the bug id # or a link to the bug?


Same issue here, with Runbox :'(
mykurtaccount
Registered Member
Posts
19
Karma
0
After checking which accounts are causing my problems it seems to me to be only the yahoo accounts.
drb
Registered Member
Posts
13
Karma
0
mdemarco wrote:
drb wrote:I too have a problem with kmail in 4.14. Running Manjaro KDE.

I have two IMAP accounts. Google works fine. Runbox will not display new messages. The system goes through the motions of getting the mail but nothing is displayed. It was working fine in 4.13.x.

I must be totally inept at searching the KDE Bug database, as I cannot find the bug report on IMAP and Dovecot servers in 4.14. Would someone be kind enough to forward me the bug id # or a link to the bug?


Same issue here, with Runbox :'(


Runbox is planning to move from Courier-IMAP to Dovecot. Let's see if the KDE developers can fix this first or if Runbox migrates to Dovecot first. :-)

In the meantime I am using Runbox Webmail. :'(
mykurtaccount
Registered Member
Posts
19
Karma
0
So there's evidently a problem with Courier-imap servers.

Is this what yahoo uses as its getting a bit of a pain to call "akonadictl restart" every time I need to check my two yahoo accounts. I have no problems with my gmail or my Microsoft email accounts.


Bookmarks



Who is online

Registered users: Bing [Bot], Google [Bot]