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kmail and changing imap server

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jithin1987
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kmail and changing imap server

Mon Jun 22, 2009 4:30 am
Hi,
My exchange mail account has been moved to a new server. After that I edited my account in Kmail to reflect the new server address but kmail is not connecting.

It says connection to account is broken. Is it possible to just move to another server or do I have to remove add my account again. I use disconnected IMAP.


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bcooksley
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RE: kmail and changing imap server

Mon Jun 22, 2009 5:20 am
Please ensure that the Exchange server has IMAP support enabled.
Please also ensure the correct authentication types have been selected in KMail, the ports are correct, and your credentials are correctly entered ( they may have been damaged when you changed the settings )

If these fail, please try creating a new account with the appropriate settings and see if it works then.


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jithin1987
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RE: kmail and changing imap server

Mon Jun 22, 2009 3:46 pm
bcooksley wrote:Please ensure that the Exchange server has IMAP support enabled.
Please also ensure the correct authentication types have been selected in KMail, the ports are correct, and your credentials are correctly entered ( they may have been damaged when you changed the settings )

If these fail, please try creating a new account with the appropriate settings and see if it works then.


Only thing changed was the server name , nothing else. But kmail is not taking the changed server name. It tries to connect and says connection broken.


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jithin1987
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RE: kmail and changing imap server

Tue Jun 23, 2009 1:03 am
I do not know why all the mails coming from kde forums are going to my gmail spam folder.


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jithin1987
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RE: kmail and changing imap server

Tue Jun 23, 2009 4:56 am
I got the exact issue. Kmail is asying connection broken if I use check mail. But if I do check mail in this folder it works.

Please help.


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bcooksley
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RE: kmail and changing imap server

Tue Jun 23, 2009 7:17 am
Unfortunately due to the uniform nature of forum notifications they get recognised as spam by many providers. There is little we can do to avoid that.

Interesting.... never encountered this problem before. Try changing the name of the connection in order to cause KMail to regenerate the configuration entries. ( This is the name used in the "Check mail" drop down and for the root folder )


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