While trying to connect Moto G4 or OnePlus 6 I get a cryptic error. The issue is that in the case of Moto G4 Android studio identifies that Moto G4 is connected whereas in case of OnePlus 6 it shows a '<alphanumeric-identifier> [null]'. However, the error shown by KIO client in both cases is identical. Most of the solutions I have found suggest installing `kio_mtp` package which I already have in my system. I have also reinstalled this package.

Moto G4
KIO Client Error while selecting 'Open with File Manager' option from device notifier.


This is what Android Studio shows

In this case, Android Studio can install the app and read the logs.



OnePlus 6
KIO Client Error while selecting 'Open with File Manager' option from device notifier.


This is what Android Studio shows

In this case, Android Studio can install the app but cannot read the logs.



Can you point me in the right direction so that we can fix this issue?