Hi all-

I've been using kdenlive for a month or two now, and I love it. However, there are a lot of issues. I can excuse it though, because its opensource and developed by a smaller team of people than as compared to others.

This issue, however, I can't work my way around. I can't seem to get it to work.

I've been working on a little project for my scout troop. We're making a "movie" (its more like a 4 or 5 minute video acted out by everyone) and they asked me to be in charge of editing it. I had a little bit done, but one day I opened my computer and it just stopped. Whenever I press the play button to preview it, none of the images or videos play in the preview. Also, the timeline ruler doesn't move. However, sometimes the audio plays at choppy intervals or repeats itself as if its trying to catch up.

If there are any apparent issues or something you're able to identify right out of the box, please tell me. If not, also, please tell me. I'm happy to provide screen recordings or screenshots or any other information you might need in order to help me fix this problem. But please, help.

-iiiThqmas

( also, I have a YouTube channel and I haven't been able to upload because of this... )

Please help

Hello,
What is the kdenlive version you are using, on which distro brand & version, and are you using official packages or other installation means ?
Did you enable GPU processing? If so, disable it, it is still too unstable.

vpinon wrote:Hello,
What is the kdenlive version you are using, on which distro brand & version, and are you using official packages or other installation means ?
Did you enable GPU processing? If so, disable it, it is still too unstable.

I am currently using the latest version (I believe). If I wasn't, for some reason, though. I went on another account on my laptop and downloaded and installed kdenlive following the direct instructions on the website. However, some (if not all) of the .dll files from the FFmpeg "bin" folder were replicas of already-existing files in the kdenlive-windows folder, and my computer wouldn't let me copy them into the same folder so all it did was skip it. This shouldn't be the issue, but it may be.
Any tutorial I found regarding the download process of kdenlive had a different appearance when it went to the download page. There would be ONE download button that would directly download a .zip file. However, mine looked like this:
https://prnt.sc/fbkbcy
I clicked the "Download from Preferred Mirror", so it should've been fine.
Anything other issues that may have regarded an incorrect installation I'm unaware of. Other than these things, I think everything went fine and I don't think this is the source of the issue (but maybe I'm wrong).

I am not quite sure what distro brand & version is, but I'm hoping that's the distribution brand and version, which in my case, would be Windows 10. If it is something else, or maybe even a strictly-Linux thing, then whoops, please tell me.

My GPU processing is not enabled:
http://prntscr.com/fbkeza

Thank you for the reply, please reply again xd
-iiiThqmas

OK I didn't realize it could be Windows (not used to this new users group sorry)
Indeed FFmpeg libraries are included in latest archive, but without h264/265 encoders...
Older versions (without FFmpeg) are still available here: https://files.kde.org/kdenlive/release/

Does your problem appear only with this project or any new project ? with simple image clips ?
Maybe you could try to reset your configuration by deleting settings in your personal folder \ AppData (show hidden dirs) \ Local \ kdenliverc

vpinon wrote:OK I didn't realize it could be Windows (not used to this new users group sorry)
Indeed FFmpeg libraries are included in latest archive, but without h264/265 encoders...
Older versions (without FFmpeg) are still available here: https://files.kde.org/kdenlive/release/

Does your problem appear only with this project or any new project ? with simple image clips ?
Maybe you could try to reset your configuration by deleting settings in your personal folder \ AppData (show hidden dirs) \ Local \ kdenliverc

So I've downloaded Kdenlive 16.12.1 as the simple .zip file, extracted it, and it doesn't seem to work there either.

This appeared on my project I had started and then it continued on and now it does it for any project, or even a simple color or title clip.

I believe you're on Linux, so the whole "appdata" thing is a little different for me. If I press Windows+R, it brings up a run prompt where, if I type " %appdata% ", it brings me to this: http://prntscr.com/fbr21l
The two boxed folders both have kdenlive folders in them ( http://prntscr.com/fbr2jz and http://prntscr.com/fbr2t9 ), but both of them look different:
'Local' kdenlive folder: http://prntscr.com/fbrtx9
'Roaming' kdenlive folder: http://prntscr.com/fbru4p
What should I clear and from what folders?

I'm still having issues but I really really need to fix itttttt
-iiiThqmas

Oh and also if you have skype or some other social media that I can contact you quicker from, that would be convenient (but if you speak English at least a little fluent or live in a timezone within 5 or so hours of me (I'm UTC-7)

In %APPDATA%\Local scroll down to files, there is kdenliverc at that directory level, which contains Kdenlive settings.

16.12 archive doesn't work out of the box, you have to download FFmpeg separately and copy it to bin\ as explained on our download page... But I doubt it would solve your problem.

Did you change your video driver install since last time Kdenlive worked ?
Event without GPU processing, OpenGL is always used for display...

vpinon wrote:In %APPDATA%\Local scroll down to files, there is kdenliverc at that directory level, which contains Kdenlive settings.

16.12 archive doesn't work out of the box, you have to download FFmpeg separately and copy it to bin\ as explained on our download page... But I doubt it would solve your problem.

Did you change your video driver install since last time Kdenlive worked ?
Event without GPU processing, OpenGL is always used for display...

The "kdenliverc" file is just labeled as "file" and I'm not able to open it. Do I just delete it? http://prntscr.com/fbyph1

If you doubt it'll solve my problem I'm not going to try to do it again.

I never manually or intentionally change any of my drivers because I'm not that tech-savvy so I don't really want to mess anything up, but if for some reason an issue may lie there, then I'd like to figure out what it is.

I'm not sure what that last sentence means... What is OpenGL and are you just making a statement in the last sentence or are you trying to tell me to do something?

kdenliverc is just a text file (openable with notepad). you can rename (or delete) it to come back to default settings.

Notes: something must have change in your setup for a program to stop working. OpenGL is a video hardware acceleration system, offered by the drivers and used by graphic programs. I was trying to explain that its setup matters even if you don't use GPU processing.

vpinon wrote:kdenliverc is just a text file (openable with notepad). you can rename (or delete) it to come back to default settings.

Notes: something must have change in your setup for a program to stop working. OpenGL is a video hardware acceleration system, offered by the drivers and used by graphic programs. I was trying to explain that its setup matters even if you don't use GPU processing.

I deleted the 'kdenliverc' file and so now I have kdenlive initially starting up again. I've got this showing up: http://prntscr.com/fd6jvc

I pressed "Okay" and now it works but it is VERY slow, much MUCH slower than it was when it actually worked.

If you could tell me how to install OpenGL then that would be great.

-iiiThqmas