Hi there, I posted this in the general help section which probably wasn't the best place for it.

I just upgraded to 2.9.5 on 64 bit, and I'm running windows 8.1.
I have issues with krita appearing to save .kra files and then not doing it. For all of this I had the "create backup" feature turned on, but autosave turned off.

In a recent painting, that started by opening a jpg and painting over, after half an hour of work I saved the file once manually. Seemed to work, no errors, though it took a while and there weren't many layers.
Then at some point I saved again, the hour glass pointer wouldn't disappear this time, but I could still work as per usual. I did so for about 5 minutes, but a bit worried, I then saved again. It again seemed to work. I closed the document, it asked me to save again, even though I had just apparently saved it and so I did. No error message. Closed down fine.

On reopening Krita, the .kra file was nowhere to be found. In the directory, there were about 4 files named "filename.kraqC4984.new" Where the bolded bit was different in each. They are all only about 3-4 MB, so I can't imagine these are my layered backup files. They won't open in Krita.

I upgraded my intel HD drivers as suggested in the install notes.
I'd love to recover my files if possible, but more importantly need to know if this is a known bug of some sort and if I need to report it. It basically renders Krita useless on my machine, and given I have used versions from 2.8 up to 2.94 with no issues for freelance work for 6 months, I really would love to be able to know what is going on or I will be be forced to go back to the older versions.

Thanks for any help in advance!
Cheers
Amit

Recent versions of Krita have issues with jpeg files coming straight from the scanner because there's wonky meta-data being passed to the resolution xmp meta-data. We recommend you resave those jpgs first in paint or wherever, to strip out the xmp.
We'll likely have a proper fix by wednesday, but right now Krita refuses to save kra files from affected jpgs.

Hey thanks for the quick reply!
I have managed to import it in another way other than straight opening it and it seems to have no issues. The jpeg wasn't directly from a scanner , but I will keep this in mind for the future.

Thanks again!