Hi! First of all, thanks for all the work you make with this amazing program

I have a strange problem with Krita.

I installed version 4.1.7 and deleted some files I don't use in

C:\Users\UserName\AppData\Roaming\krita

like patterns, gradients, etc. then I started the program again and the menu options are invisible, but only some of them. Screenshot:



I uninstalled Krita, used CCleaner to clean registry and temp files, deleted all files in "AppData\Roaming\krita", reboot the PC and then installed Krita again but the problem wasn't solved.
I tried older versions, like 4.1.5, 4.1.3 and 3.3.3, but only the oldest shows all the options in the menus.
After working fine with 3.3.3 I installed 4.1.7 again and the menu options are gone since que first second I start the program.

Any solution?

PS: When I start the program I can see the last files I've been working on, but I think I shouldn't be able to see them, because I uninstalled the program and erased all the files, used CCleaner, etc. is there any other config. folder where those things are stored and maybe is the cause of this problem?

Hi, what happens if you:

1. close Krita
2. rename the resource folder "krita"
   (Linux: $HOME/.local/share/krita/; Windows: %APPDATA%\krita\; Mac OS X: ~/Library/Application Support/Krita/; If you installed Krita in the Windows Store, your custom resources will be in a location like: %LOCALAPPDATA%\Packages\49800Krita_RANDOM STRING\LocalCacheRoamingkrita)
3. rename the configuration file "kritarc"
   (Linux: $HOME/.config/kritarc; Windows: %LOCALAPPDATA%\kritarc; MacOS X: $HOME/Library/Preferences/kritarc)
4. restart

(see: https://docs.krita.org/en/KritaFAQ.html ... les-stored)

mvowada wrote:Hi, what happens if you:

1. close Krita
2. rename the resource folder "krita"
   (Linux: $HOME/.local/share/krita/; Windows: %APPDATA%\krita\; Mac OS X: ~/Library/Application Support/Krita/; If you installed Krita in the Windows Store, your custom resources will be in a location like: %LOCALAPPDATA%\Packages\49800Krita_RANDOM STRING\LocalCacheRoamingkrita)
3. rename the configuration file "kritarc"
   (Linux: $HOME/.config/kritarc; Windows: %LOCALAPPDATA%\kritarc; MacOS X: $HOME/Library/Preferences/kritarc)
4. restart

(see: https://docs.krita.org/en/KritaFAQ.html ... les-stored)

Thanks for your time!

I've read the link and it's the first time I read that uninstalling an reinstalling doesn't solve this kind of problems in a program. And I've been dealing with programs more than 20 years...

Anyway, I tried what you said, but when I rename those folders with another name, the program creates new folders and the problem is still there. I don't understand why this solution is different from deleting those folders and reinstalling, but hey, I'm not a developer...

PS: By the way, the new and old folders that Krita makes are called "krita" (both of them), there is no "kritarc" on that locations...

OK it's fixed now, I didn't realize that "kritarc" is a file, not a folder. Deleting it has solved the problem.

Thanks!