I am running KDE 4.13 in Linux Mint Qiana (17.0) and have found a Plasmoid in its 'Get new widgets' section that not only fails to run, but also crashes the Desktop. If possible, I'd very much like to get a solution to this, so I could use the Plasmoid.

Because I've been running Linux Mint Qiana (version 17.0) for several months, I thought I may have deleted a dependency that it needs, so I thought it best to go back to the 'stock' OS by loading the original, live DVD -- the same one used for the installation.

This Plasmoid fails to run under the live DVD, as well.

Running the Plasmoid (so it shows a green check-mark) produces an icon on the System Tray area: a red box with a white 'X' in it.

What I've done to trouble-shoot the problem:
Double-clicking the Plasmoid's System Tray icon crashes the desktop, and displays the Crash Reporting Assistant, 'Fetching the Backtrace (Automatic Crash Information).

But, the Assistant says, 'The generated crash information is not useful' and when Show backtrace content is checked, it says:

Application: Plasma Desktop Shall (plasma-desktop) , signal: Segmentation fault

There is a button to 'Install Debug Symbols' -- but I had already done that on the previous crash. So, pressing 'Reload' has no effect on the Backtrace box. I looked under 'How to create a useful crash report' but only found that Linux Mint should come with everything needed to do this. Still, it seems not to be happening.

The link to 'install the needed packages (list of files)' shows only one file: /usr/bin/plasma-desktop -- but Dolphin shows that file not to be missing -- it's present. So this is confusing to me.

The 'Next' button produces an Information box:

This crash information is not useful enough, do you want to try to improve it? You will need to install some debugging packages.

When I say 'Yes' it takes me back to the previous screen (Crash Reporting Assistant) where, as mentioned above, it offers the option to Install the Debugging Symbols -- but this was already done on the previous crash, and it's not making any difference in the crash information -- it continues to show this, as 'not useful'.

And, trying to recover the debugging information with gdb produces this:

Code: Select all

gdb 124768-webget.plasmoid
GNU gdb (Ubuntu 7.7.1-0ubuntu5~14.04.2) 7.7.1
... <snip> ...
"/home/ron/Downloads/124768-webget.plasmoid": not in executable format: File format not recognized

It also fails if the plasmoid extension is omitted from the file name. I've never before used gdb, so if this will give the reason for the crash, any advice will be welcome.

Can anyone duplicate this failure? Does this Plasmoid need some special Ruby package, that may have been left-out, of Linux Mint Qiana?
Please let me know if more information is needed!

Bump? Is this posted in the right place?

That's OK -- no problem. I see some days have passed, so I'll figure out where the question might get better exposure, and take it from there ...

rcameron wrote:... I'll figure out where the question would get better exposure, and take it from there ...

xenopeek, an Administrator over at Linux Mint's KDE subforum was extremely helpful by troubleshooting the problem -- anyone following the thread here on 'Helping Hands' may want to look 'over there' at the full thread -- as well as giving special attention to my conclusion, in this linked post: the Plasmoid under discussion is unmaintained, hopeless and should be removed from the KDE Plasmoid Repo.