![]() Registered Member ![]()
|
I have frequent crashes in KDE Neon and in Kubuntu 17.10 (https://ubuntuforums.org/showthread.php?t=2377192&p=13711851#post13711851) (not in 17.04) and in Pclinuxos KDE Desktop (https://www.pclinuxos.com/forum/index.php/topic,144325.msg1232845.html#msg1232845)
![]() I don't undestarnd why, but I believe that is something in recent KDE plasma updates (Kubuntu 17.04 worked fine, without crashes). I have crashes also in another PC with PClinuxOs KDE Desktop. On Kubuntu and Pclos forums I did not get help, can you help me? For example, which logs should i look for useful traces? I believe this is something that has to do with a) the display or/and b) the internet connection. Thank you
Last edited by duns on Thu Dec 07, 2017 7:48 pm, edited 1 time in total.
|
![]() Registered Member ![]()
|
Maybe interesting (from .xsession-errrors)
|
![]() Registered Member ![]()
|
I looked at your specs on the Ubuntu thread and it looks like you have a Kaby Lake CPU architecture if I am not mistaken. There is a problem with Kaby Lake and Skylake regarding hyperthreading which can cause serious problems. http://www.zdnet.com/article/debian-lin ... threading/
From the above link, to check if hyperthreading is enabled, try the following terminal command
If you have hyperthreading enabled, then the workaround is to disable hyperthreading in your BIOS/UEFI. |
![]() Registered Member ![]()
|
Thank you. In Kubuntu:
In effect in BIOS hyperthreading was enabled, now is disabled. We will see, now. Thank you |
![]() Registered Member ![]()
|
Unfortunately, no, it was not enough to disable hyperthreading in BIOS: other crashes occurred
![]() Moreover, Pclinuxos is not debian, and I have crashes also on Pclinuxos... |
![]() Registered Member ![]()
|
But one thing is noteworthy: crashes are now less frequent, probably a sign that that setting was one of the causes of the problem, I believe. In my opinion there is another cause, in recent versions of plasma 5.
|
![]() Registered Member ![]()
|
This night I left the PC on, with open clementine (crashes happen mostly in times of inactivity, so I left something active). This morning, moving the mouse appeared to me the screensaver login screen, I typed the password and has accepted it, but then: black screen, I saw only the mouse cursor; pressing ctrl + esc showed me the system monitor window, but the screen remained black. Then alt + stamp + r and alt + stamp + e: login screen and then I turned off.
My problem looks like this https://bugs.freedesktop.org/show_bug.cgi?id=92077#c31. Can you help me? |
![]() Registered Member ![]()
|
Do you have a nvidia graphics card? If so have you installed the nvidia driver?
Have you tried to update to the latest kernel? |
![]() Registered Member ![]()
|
Thank you, gfielding.
1) Today I have updated the kernel in Kubuntu (now is 4.13). Only today, not yesteday. 2) My graphic card : "*-display description: VGA compatible controller product: Intel Corporation vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 04 width: 64 bits clock: 33MHz capabilities: pciexpress msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:123 memory:de000000-deffffff memory:c0000000-cfffffff ioport:f000(size=64) memory:c0000-dffff" An Intel graphic card 3) Yesterday I have added "i915.enable_rc6=0" in /etc/default/grub at the line GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" so that it looks like: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i915.enable_rc6=0". So there is a new fact, after adding that string to /etc /default/grub: the problem narrows to the black screen, after a period of inactivity, and after typing in the password to the login screensaver (login screensaver working). For the rest all works: there is internet connection, amule works, works KDE connect (I can start music from smartphone), there is only the black screen, I just see the mouse cursor and if I press ctrl + esc I see the system monitor window. Then I must make a forced logout with alt + stamp + r and alt + stamp + e. One step forward was made: it remains only the black screen. |
![]() Registered Member ![]()
|
Today I have added/created a file: /etc/X11/xorg.conf.d/20-intel.conf
and added this lines 1) before:
2) after (because there was a bit of flickering with prev config):
And I have installed from synaptic intel-gpu-tools (but I don't konw how use it) What I should control (logs ?), and what I should do, now? Thank you |
![]() Registered Member ![]()
|
Probably the problem is the Kernel (4.13): https://www.kubuntuforums.net/showthread.php/72652-eeepc-after-boot-half-black-screen?p=407380&viewfull=1#post407380.
I will try with 4.10. |
![]() Registered Member ![]()
|
No: today I left inactive the pc for 4 hours, with the kernel 4.10.37, and on the return I still had black screen with the mouse cursor, with the possibility of displaying the windows of active programs (alt + tab): at this time I am writing while this strange crash is happening, with amule and internet working perfectly.
No, seems not a kernel problem! Now I have this 20-intel.conf
My graphic card:
And grub file in /etc/default
|
![]() Registered Member ![]()
|
Registered users: bartoloni, Bing [Bot], Google [Bot], q.ignora, watchstar