i cant install my dell c1660w laser printer on Neon

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jackdinn Registered Member Posts 78 Karma 0	i cant install my dell c1660w laser printer on Neon Tue Dec 05, 2017 8:23 pm Im on Neon 5.11 and i can not install my printer A year or 2 ago on mint 17.x KDE (i think) all i needed to do was install xerox-phaser-6000-6010_1.0-1_i386.deb and choose Xerox phazor 6000B v1.0 driver the connection would be:- "dnssd://Dell%20C1660w%20Color%20Printer%20(38%3AA6%3AFF)._pdl-datastream._tcp.local/" Then recently on newer distros i started getting an error "filter failed" https://ubuntuforums.org/archive/index. ... 36163.html so i dug for a few days and found this info scattered about the internet. I took notes here:- sudo apt install libcupsimage2:i386 reset CUPS /etc/init.d/cups restart TRY PRINTER sudo apt install ia32-libs reset CUPS /etc/init.d/cups restart TRY PRINTER This works on current mint18.3KDE But now im on Neon i cant install ia32-libs greg@greg-Inspiron-5767 ~ $ sudo apt install ia32-libs Reading package lists... Done Building dependency tree Reading state information... Done Package ia32-libs is not available, but is referred to by another package. This may mean that the package is missing, has been obsoleted, or is only available from another source However the following packages replace it: lib32ncurses5 lib32z1 E: Package 'ia32-libs' has no installation candidate greg@greg-Inspiron-5767 ~ $ iv tried lib32ncurses5 lib32z1 but that doesn't work either. Iv been looking around and found i could try to install ia32-libs sudo -i cd /etc/apt/sources.list.d echo "deb http://old-releases.ubuntu.com/ubuntu/ raring main restricted universe multiverse" >ia32-libs-raring.list apt-get update apt-get install ia32-libs But doing that just throws a whole load of errors , (iv removed that repo now). Im really stuck, If i cant access my printer i cant use neon. I really hope someone can help cos Neon has fixed a lot of problems i had on my previous distro (Mint18.3 KDE) and id really like to keep it. EDIT:- some possibly relevant info from the error_log:- D [05/Dec/2017:19:35:30 +0000] [Job 1] STATE: -output-area-full-warning D [05/Dec/2017:19:35:30 +0000] [Job 1] backendWaitLoop(snmp_fd=7, addr=0x5564235cd6d8, side_cb=0x55642304c000) D [05/Dec/2017:19:35:30 +0000] [Job 1] Dell_C1660w_Color_Printer: error while loading shared libraries: libcupsimage.so.2: cannot open shared object file: No such file or directory D [05/Dec/2017:19:35:30 +0000] [Job 1] PID 2162 (/usr/lib/cups/filter/xrhkazmf) stopped with status 1. D [05/Dec/2017:19:35:30 +0000] [Job 1] Hint: Try setting the LogLevel to "debug" to find out more. D [05/Dec/2017:19:35:30 +0000] [Job 1] PID 2163 (/usr/lib/cups/backend/socket) exited with no errors. D [05/Dec/2017:19:35:30 +0000] [Job 1] Start rendering... D [05/Dec/2017:19:35:30 +0000] [Job 1] Processing page 1... D [05/Dec/2017:19:35:30 +0000] [Job 1] Error: /ioerror in --showpage-- D [05/Dec/2017:19:35:30 +0000] [Job 1] Operand stack: D [05/Dec/2017:19:35:30 +0000] [Job 1] (/tmp/gs_3OkdZ2) --nostringval-- 1 true D [05/Dec/2017:19:35:30 +0000] [Job 1] Execution stack: D [05/Dec/2017:19:35:30 +0000] [Job 1] %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1981 1 3 %oparray_pop 1980 1 3 %oparray_pop 1964 1 3 %oparray_pop --nostringval-- --nostringval-- --nostringval-- 2 1 1 --nostringval-- %for_pos_int_continue --nostringval-- --nostringval-- 1858 2 9 %oparray_pop --nostringval-- --nostringval-- D [05/Dec/2017:19:35:30 +0000] [Job 1] Dictionary stack: D [05/Dec/2017:19:35:30 +0000] [Job 1] --dict:1205/1684(ro)(G)-- --dict:1/20(G)-- --dict:83/200(L)-- --dict:83/200(L)-- --dict:132/256(ro)(G)-- --dict:283/300(ro)(G)-- --dict:28/32(L)-- --dict:6/8(L)-- --dict:26/40(L)-- D [05/Dec/2017:19:35:30 +0000] [Job 1] Current allocation mode is local D [05/Dec/2017:19:35:30 +0000] [Job 1] Last OS error: Broken pipe D [05/Dec/2017:19:35:30 +0000] [Job 1] GPL Ghostscript 9.18: Unrecoverable error, exit code 1 D [05/Dec/2017:19:35:30 +0000] [Job 1] Rendering completed D [05/Dec/2017:19:35:30 +0000] [Job 1] PID 2161 (/usr/lib/cups/filter/gstoraster) exited with no errors. D [05/Dec/2017:19:35:30 +0000] [Job 1] End of messages D [05/Dec/2017:19:35:30 +0000] [Job 1] printer-state=3(idle) D [05/Dec/2017:19:35:30 +0000] [Job 1] printer-state-message="Rendering completed" D [05/Dec/2017:19:35:30 +0000] [Job 1] printer-state-reasons=none E [05/Dec/2017:19:36:07 +0000] [Job 1] fxrastertohbpl first ReadFXRasterHeader(). E [05/Dec/2017:19:36:07 +0000] [Job 1] Unable to open raster stream - : Broken pipe E [05/Dec/2017:19:36:07 +0000] [Job 1] Job stopped due to filter errors; please consult the error_log file for details. D [05/Dec/2017:19:36:07 +0000] [Job 1] The following messages were recorded from 19:35:32 to 19:36:07 D [05/Dec/2017:19:36:07 +0000] [Job 1] Unloading...
claydoh Registered Member Posts 1170 Karma 9 OS	Re: i cant install my dell c1660w laser printer on Neon Tue Dec 05, 2017 10:47 pm Neon is 64-bit only, and even in Ubuntu (which has multiarch support enabled), the ia32-libs has not been needed there for quite a while now. I think this link might work: http://douglask.fog.org/home/xerox-phaser-6010n But replace sudo dpkg --add-architecture i386 with Code: Select all `sudo apt-get install multiarch-support` Since none of this involves GUI things, there should not be any issues. it won't be too much longer before many mainstream distros drop 32 bit support, so this sort of thing will become more common with these proprietary things that likely will never update or support their products. claydoh, proud to be a member of KDE forums since 2008-Oct, and KDE user since 2001
jackdinn Registered Member Posts 78 Karma 0	Re: i cant install my dell c1660w laser printer on Neon Wed Dec 06, 2017 12:03 am sorry , i would have got back quicker but kmail has decided it will stop notifying me of new mail (god dam linux is like swimming through treacle), shall have to look at that bug after all the others well I tried your suggestion but it still fails with this in the logs ell_Dell_C1660w_Color_Printer: error while loading shared libraries: libstdc++.so.6: cannot open shared object file: No such file or directory I shall try and remove everything i've done today with the printer, do a reboot and try again. I assume i was supposed to be using the xerox phaser 6000B v1.0 drive still ?
claydoh Registered Member Posts 1170 Karma 9 OS	Re: i cant install my dell c1660w laser printer on Neon Wed Dec 06, 2017 12:36 am Note that if you do try to install missing dependencies, you should try to install the 32-bit ones, by appending :i386 to the end of the package name, similar to how it is in the link I posted. claydoh, proud to be a member of KDE forums since 2008-Oct, and KDE user since 2001
jackdinn Registered Member Posts 78 Karma 0	Re: i cant install my dell c1660w laser printer on Neon Wed Dec 06, 2017 12:37 am A ha, yep that got it , thank you. So thats another thing to add to my myriad of notes on "things i've had to fix/tweak/patch on linux & how/what to do" cos id be joking if i said i could remember even a tenth of all i've got listed. However you have my appreciation. Next up kmail notifications (o and its started notifying me again now but its being pretty much random if it chooses to or not for the last 3/4 days). cheers.
jackdinn Registered Member Posts 78 Karma 0	Re: i cant install my dell c1660w laser printer on Neon Sun Dec 31, 2017 12:38 pm sorry people but i changed to neon dev stable because i needed qtcurve and now im really stuck with my dam printer , again I can do the command sudo apt-get install multiarch-support and then update but after that im stuck Please help. Code: Select all greg@greg-Inspiron-5767 ~/BACKUPS/saved-downloads/DELL printer driver $ sudo apt-get install libc6:i386 libncurses5:i386 libstdc++6:i386 libcupsimage2:i386 ..... The following packages have unmet dependencies. libcupsimage2:i386 : Depends: libcups2:i386 (= 2.1.3-4ubuntu0.3) but it is not going to be installed Depends: libcupsfilters1:i386 (>= 1.0~b1) but it is not going to be installed E: Unable to correct problems, you have held broken packages. greg@greg-Inspiron-5767 ~/BACKUPS/saved-downloads/DELL printer driver $ sudo apt install libcups2:i386 ...... The following packages have unmet dependencies. libcups2:i386 : Depends: libavahi-client3:i386 (>= 0.6.16) but it is not going to be installed E: Unable to correct problems, you have held broken packages. greg@greg-Inspiron-5767 ~/BACKUPS/saved-downloads/DELL printer driver $ sai libavahi-client3:i386 ...... The following packages have unmet dependencies. libavahi-client3:i386 : Depends: libdbus-1-3:i386 (>= 1.9.14) but it is not going to be installed E: Unable to correct problems, you have held broken packages. Im just going round and round Really annoying as this worked on neon user stable but i just don't know what to do now.