Hello, I had this exact OS 5.14.4 installed on this HP Envy laptop and it worked with no issues. Then I installed Windows 10 over the top due to needing to run Windows software for my job. I figured I'd try windows full on since I had been a Linux Only user since the release of WinTrash 8. Well, I got a different laptop to run my work apps on and am trying to reinstall Neon from the same disk I originally used. It worked fine the last run and now all I get is a black screen with the cursor. Nothing else comes up.

I also never changed any of the boot options. I checked it and am currently running in legacy.

What could be wrong and how do I get this going again?

HP Envy Laptop
12GB Memory
480GB SSD
Intel Graphics

Operating System: KDE neon 5.14
KDE Plasma Version: 5.14.4
Qt Version: 5.11.2
KDE Frameworks Version: 5.53.0
Kernel Version: 4.15.0-42-generic
OS Type: 64-bit
Processors: 8 × Intel® Core™ i5-8250U CPU @ 1.60GHz
Memory: 11.6 GiB of RAM

If you can get to the TTY screen (Ctrl+Alt+F2) and can log in, these commands may solve the problem:

Code: Select all

pkcon refresh
pkcon update
sudo reboot

Apparently install doesn't do something quite right. I've seen this one two different computers after install, but neither was a laptop.

thunder422 wrote:If you can get to the TTY screen (Ctrl+Alt+F2) and can log in, these commands may solve the problem:

Code: Select all

pkcon refresh
pkcon update
sudo reboot

Apparently install doesn't do something quite right. I've seen this one two different computers after install, but neither was a laptop.

I cannot. It locks up as soon as the cursor appears, though I can move the cursor.

I just tried reinstalling without updating and it does the same thing. But I got a couple of PCIe Bus errors.

I don't get it... I had this exact OS running before and like I said... I've changed Nothing in my bios.

No one gonna help me?

I guess I will need to reload WinBlows... 8-/

Try a fresh install using Neon 5.17.4, it might solve your problem.