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The computer does not turn off

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mad-max
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The computer does not turn off

Fri May 29, 2020 7:46 am
HI.
After the latest updates, I ran into a problem when shutting down.
The system shuts down, the monitor turns off, but the system unit continues to work. The mouse and keyboard do not work, only the magic combination Alt + SysRq + R + B works

System:
AMD Ryzen 3 2200G with Radeon Vega Graphics / Gigabyte A320M-S2H

The shutdown command I give in May 28 00:51:24

I attach logs:

syslog - https://controlc.com/c888baef

xorg_log - https://controlc.com/55456a4e

kernel_log - https://controlc.com/f101cd33

Please help solve the problem. Thanks.
pacocayuela
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Re: The computer does not turn off

Sat May 30, 2020 8:29 am
Hello, sorry for my bad English , I notice that you have Ryzen processor, this one has several problems with the Kernel 5.3.0-53, among these the not turning off the PC and freezing it, the solutions es to install the kernel 4.15.0-101 and unistall the 5.3.0-53, there is not mucth difference between these kernel.
I have had to do so first install the 4.15 kernel, start again session with this kernel and unistall the old 5.3 that until the publications of a new kernel with solutions of that problems, do no forget no to install that kernet again in automatic updates

best regards
mad-max
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I fixed the problem like this - updated the kernel and firmware.
$ uname -sr
Linux 5.6.15-050615-generic

$ dpkg -l | grep linux-firmware
ii linux-firmware 1.187 all Firmware for Linux kernel drivers
visone
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Re: The computer does not turn off

Thu Jun 04, 2020 8:09 pm
where do you get that firmware? i'm using 1.73
pacocayuela
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Re: The computer does not turn off

Sun Jun 07, 2020 9:10 pm
the kernel v5.6.15

have donwload in
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.6.15/

Best Regards
Paco


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