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Installer 0.9.9-4 hangs

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Biep
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Installer 0.9.9-4 hangs

Fri Oct 14, 2011 10:21 pm
The installer 0.9.9-1 already spent up to 30 minutes downloading the latest 1K of (the second go of) downloading the package lists, but 0.9.9-4 has now spent over 4 hours in that phase, without any indication of progress..

For a while there was a lot of downloading going on, but that has stopped an hour ago. (This may have been unrelated downloading, e.g. an update of Windows, or of the virus scanner.)

This is on Win XP SP3, 32 bit (Packard Bell dot).

Unfortunately the new installer deleted the old one..

Oh, and a tiny minor thing: while downloading the package lists there are no screen updates, so hiding the window and then showing it again leaves garbage.
Biep
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Re: Installer 0.9.9-4 hangs

Sat Oct 15, 2011 1:13 pm
After uninstalling KDE, the behaviour of the installer has changed. Instead of accessing winkde.org and hanging, it now tries to download "http://sourceforge.net/projects/kde-windows/config.txt" (a non-existing page), and then "http://sourceforge.net/projects/kde-windows/" (which points to "http://sourceforge.net/projects/kde-windows/files/", and fails on the latter with "failed to download site list page from http://sourceforge.net/projects/kde-windows/".

At least it now fails instead of hanging indefinitely, but it still doesn't get me to downloading KDE packages. Any hints on how to find what is missing? I could then download it by hand.
caco3
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Re: Installer 0.9.9-4 hangs

Fri Dec 09, 2011 9:58 am
Is there any progress on that?

I tried the latest installer (0.9.9-4) but it fails to download the mirror list:
Code: Select all
[2011-12-09 10:54:57] Debug: shared\downloader.cpp 189 Downloading "http://www.winkde.org/pub/kde/ports/win32/mirrors.list"  to memory
[2011-12-09 10:54:57] Debug: shared\downloader.cpp 223 Downloader(0x3ddbf0) Downloader::fetchInternal url:  "http://www.winkde.org/pub/kde/ports/win32/mirrors.list"
[2011-12-09 10:54:58] Debug: shared\downloader.cpp 296 Downloader(0x3ddbf0) Downloader::threadFinished
[2011-12-09 10:54:58] Warning: shared\downloader.cpp 371 Couldn't connect to server
[2011-12-09 10:54:58] Debug: shared\downloader.cpp 284 Downloader::fetchInternal ret:  false
[2011-12-09 10:54:58] Critical: gui\mirrorsettingspage.cpp 74 could not load mirrors from  QUrl( "http://www.winkde.org/pub/kde/ports/win32/mirrors.list" ) 
[2011-12-09 10:54:58] Debug: shared\downloader.cpp 189 Downloading "http://www.winkde.org/pub/kde/ports/win32/mirrors.lst"  to memory
[2011-12-09 10:54:58] Debug: shared\downloader.cpp 223 Downloader(0x3ddbf0) Downloader::fetchInternal url:  "http://www.winkde.org/pub/kde/ports/win32/mirrors.lst"
[2011-12-09 10:54:59] Debug: shared\downloader.cpp 296 Downloader(0x3ddbf0) Downloader::threadFinished
[2011-12-09 10:54:59] Warning: shared\downloader.cpp 371 Couldn't connect to server
[2011-12-09 10:54:59] Debug: shared\downloader.cpp 284 Downloader::fetchInternal ret:  false
[2011-12-09 10:54:59] Critical: gui\mirrorsettingspage.cpp 78 could not load fallback mirror list from  QUrl( "http://www.winkde.org/pub/kde/ports/win32/mirrors.lst" ) 


How ever the 2. URL (http://www.winkde.org/pub/kde/ports/win32/mirrors.list) is accessible in the browser
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bcooksley
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Re: Installer 0.9.9-4 hangs

Fri Dec 09, 2011 10:36 pm
Have you checked to see if your system operates behind a network proxy?


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caco3
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Re: Installer 0.9.9-4 hangs

Sat Dec 10, 2011 12:15 pm
Indeed I am behind a firewall, also https traffic goes through a proxy.
How ever as I mentioned, the first mirror list file is readable with internet explorer. and Firefox. I also tried to use ie and ff settings, but no luck.
Is the installer using special ports?
That IMHO shouldnt be!

I tested it now a t home and here it works fine.
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bcooksley
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Re: Installer 0.9.9-4 hangs

Sat Dec 10, 2011 10:04 pm
As far as I am aware, it uses standard ports, namely port 80. What I suspect is happening is that your network requires a proxy to access sites over port 80.

Firefox and Internet Explorer are capable of automatically detecting this proxy - so no configuration is required. The KDE installer however, tries to connect directly, which isn't possible due to the firewall and proxy. This explains why it works from home.


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