Hi,

We have customer information stored in individual folders on our server. When a folder has over approx 170 sub-folders inside we can see the folder, however when you open it to view the contents we get an error

"the file or folder smb://fs3/Customers/a does not exist"

If we remove some of the sub folders we can then open it and see all of the sub folders inside without the error.

Does anyone know how to fix this? I appreciate any help.

Kind Regards,

Andy

Sounds like a very unusual bug in the KDE smb:/ kioslave. which version of KDE do you use? In the folder in question, are there any folders with unusual characters in them, particularly short names, etc?
are all folders affected by this when over a certain number of folders or only some?

Thanks for your reply.

We initially had all customer files in one folder "customers" which we couldnt access (however we were able to access this with a previous version) The problem has occured once we updated to version 3.5.9 (I am not sure what version we were running previous to this).

We then broke down the folder into sub folders of the alphabet "A", "B" etc.. to see if that would work (this was only a guess that maybe the number of folders was causing the problem)

The largest ones "A" with 215 sub folders, "M" 187 sub folders, "S" 252 sub folders all give the error.

"B" has 174 sub folders and it works, all others have less that 174 sub folders and they all work.

There dont appear to be any problems with folder names in the problem folders.

Given that it appeared when you upgraded to KDE 3.5.9, please report this as a regression at bugs.kde.org. This is likely to affect KDE 4 as well.