Just set up KDE on this machine last week and printing is giving me fits.
First the stats:
Dell Dimension 4700
512K Ram
Debian Lenny
KDE 3.5.10
Printer HP Photosmart 7260

Kprint interface shows :
Type: Local Printer
State: Processing...(accepting jobs)
Location: Office
Description: HPPhotosmart 7260
URL://ipp:/localhost:631/Printers/HPPhotosmart

Device: hp:/usb/phosmart_7200_series?serial=xxxxxxxx
Model: HP Photosmart 7200 series Foomatic/hpijs, hpijs 2.8.6b

Print System currently used CUPS(Common Unix Print System)
Server:/var/run/cups/cups.sock

I've got it to work twice in the last week. To do that I had to start with the system shutdown, unplug the usb cable and power to the printer, wait for several minutes then replug both and restart the desktop., when I did the printer would come on with the system.

If I shutdown the system, then the printer would stay on and and pressing the power button on the printer would not turn it off..

Now I can't get it to print at all. I created two short test notes with Kedit this morning but neither would print. They appear in the Jobs tab of the KPrint interface and appear listed in the jobs if I open the CUPS (localhost:631) interface.

Am in deep doo on this and need a starting point

TNX
J35Pen

Does it provide an error message when the jobs will not print? The CUPS web interface usually indicates one. If it is something like "device not found" try powering down the printer, stopping CUPS, powering up the printer then starting CUPS.

bcooksley wrote:Does it provide an error message when the jobs will not print? The CUPS web interface usually indicates one. If it is something like "device not found" try powering down the printer, stopping CUPS, powering up the printer then starting CUPS.

Started up this morning and again no printing. Opened cups and viewed the error log which showed this.
I [14/May/2009:08:27:08 -0400] Loaded configuration file "/etc/cups/cupsd.conf"
N [14/May/2009:08:27:08 -0400] Group and SystemGroup cannot use the same groups!
I [14/May/2009:08:27:08 -0400] Resetting Group to "root"...
I [14/May/2009:08:27:08 -0400] Configured for up to 100 clients.
I [14/May/2009:08:27:08 -0400] Allowing up to 100 client connections per host.
I [14/May/2009:08:27:08 -0400] Using policy "default" as the default!
I [14/May/2009:08:27:08 -0400] Full reload is required.
I [14/May/2009:08:27:08 -0400] Saving job cache file "/var/cache/cups/job.cache"...
I [14/May/2009:08:27:08 -0400] Loaded MIME database from '/etc/cups': 36 types, 40 filters...
I [14/May/2009:08:27:08 -0400] Loading job cache file "/var/cache/cups/job.cache"...
I [14/May/2009:08:27:08 -0400] Full reload complete.
I [14/May/2009:08:27:08 -0400] Listening to :::631 on fd 1...
I [14/May/2009:08:27:08 -0400] Listening to 0.0.0.0:631 on fd 3...
I [14/May/2009:08:27:08 -0400] Listening to /var/run/cups/cups.sock on fd 4...
I [14/May/2009:08:27:08 -0400] Resuming new connection processing...
E [14/May/2009:08:27:08 -0400] PID 2802 (/usr/lib/cups/filter/foomatic-rip) crashed on signal 9!
I [14/May/2009:08:27:08 -0400] Hint: Try setting the LogLevel to "debug" to find out more.
E [14/May/2009:08:27:08 -0400] PID 2804 (/usr/lib/cups/backend/hp) crashed on signal 9!
I [14/May/2009:08:27:08 -0400] Hint: Try setting the LogLevel to "debug" to find out more.
I [14/May/2009:08:27:18 -0400] [Job 38] Started filter /usr/lib/cups/filter/pstops (PID 3780)
I [14/May/2009:08:27:18 -0400] [Job 38] Started filter /usr/lib/cups/filter/foomatic-rip (PID 3782)
I [14/May/2009:08:27:18 -0400] [Job 38] Started backend /usr/lib/cups/backend/hp (PID 3783)
I [14/May/2009:08:27:27 -0400] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=3793)
I [14/May/2009:08:27:37 -0400] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=3794)
I [14/May/2009:08:27:55 -0400] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3795)
I [14/May/2009:08:28:22 -0400] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=3796)

So I've followed the hint and changed the cupsd. conf so that error logging is set to debug.

At this point am going to do a restart and then look at the error log.

Did the restart with debug enabled and that log is very lengthy. Have cut out a couple of sections of it.

D [14/May/2009:09:40:11 -0400] cupsdCloseClient: 8
D [14/May/2009:09:40:11 -0400] cupsdAcceptClient: 8 from localhost (Domain)
D [14/May/2009:09:40:11 -0400] cupsdReadClient: 8 POST /printers/ HTTP/1.1
D [14/May/2009:09:40:11 -0400] cupsdAuthorize: No authentication data provided.
D [14/May/2009:09:40:11 -0400] CUPS-Get-Default
D [14/May/2009:09:40:11 -0400] cupsdProcessIPPRequest: 8 status_code=0 (successful-ok)

It does that numerous times then tries this:

D [14/May/2009:09:40:33 -0400] update_cups_browse: Refused 179 bytes from 192.168.0.3
D [14/May/2009:09:40:36 -0400] cupsdAcceptClient: 8 from localhost (Domain)
D [14/May/2009:09:40:36 -0400] Report: clients=1
D [14/May/2009:09:40:36 -0400] Report: jobs=14
D [14/May/2009:09:40:36 -0400] Report: jobs-active=0
D [14/May/2009:09:40:36 -0400] Report: printers=1
D [14/May/2009:09:40:36 -0400] Report: printers-implicit=0
D [14/May/2009:09:40:36 -0400] Report: stringpool-string-count=432
D [14/May/2009:09:40:36 -0400] Report: stringpool-alloc-bytes=7496
D [14/May/2009:09:40:36 -0400] Report: stringpool-total-bytes=9024
D [14/May/2009:09:40:36 -0400] cupsdReadClient: 8 POST /printers/ HTTP/1.1
D [14/May/2009:09:40:36 -0400] cupsdAuthorize: No authentication data provided.

So it seems there's an authentication problem. And I'll have to try to figure that out unless someone knows what that problem indicates.


J

These two errors look more like a problem I think....
E [14/May/2009:08:27:08 -0400] PID 2802 (/usr/lib/cups/filter/foomatic-rip) crashed on signal 9!
E [14/May/2009:08:27:08 -0400] PID 2804 (/usr/lib/cups/backend/hp) crashed on signal 9!

This means there is some problem with the HP backend on your system, I would recommend ensuring they are correctly installed and updated, cables are connected properly, that CUPS has the correct printer type selected.

bcooksley wrote:These two errors look more like a problem I think....
E [14/May/2009:08:27:08 -0400] PID 2802 (/usr/lib/cups/filter/foomatic-rip) crashed on signal 9!
E [14/May/2009:08:27:08 -0400] PID 2804 (/usr/lib/cups/backend/hp) crashed on signal 9!

This means there is some problem with the HP backend on your system, I would recommend ensuring they are correctly installed and updated, cables are connected properly, that CUPS has the correct printer type selected.

I found the HPLIP web site and saw there was a troubleshooting section. Followed the commands there which led to installing more packages and then determined that my USB cable was not not working. Robbed one from another printer and am now printing. Thanks for your support and help.

J