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[Solved] Printer settings won't save options

avg
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Hello all,
I've been seing this problem since Kubuntu 18.04.

I normally use A4 plain paper when printing so that's what I set the printer settings to in System settings/Printers.
I also change the settings to use duplex printing.

After each print job however, the settings go back to Letter and the duplex to one-sided.

I'm not sure what the problem might be.
I'd be grateful for any tips and tricks to solve this!

My system info:
Operating System: Kubuntu 20.04
KDE Plasma Version: 5.18.5
KDE Frameworks Version: 5.68.0
Qt Version: 5.12.8
Kernel Version: 5.4.0-33-generic
OS Type: 64-bit
Processors: 12 × Intel® Xeon® CPU E5-1650 v3 @ 3.50GHz
Memory: 31,3 GiB of RAM

My printer is a Dell 1815dn.

Last edited by avg on Tue Jun 02, 2020 2:41 pm, edited 1 time in total.
User avatar Mamarok
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According to https://openprinting.org/printer/Dell/D ... MFP_1815dn tis printer is only partially supported in Linux. Did you try checking for a newer driver from the manufacturer?

FWIW: I have no problems with the printer settings remaining when I set those in the System Settings, using a HP printer.


Currently running Kubuntu 20.04, Plasma 5.18.5, Frameworks 5.68.0, Qt 5.12.8, kernel 5.4.0-42
FWIW: it is always useful to state the exact Plasma version and distribution when asking questions in this forum, makes it easier for us to help ...
avg
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Mamarok wrote:According to https://openprinting.org/printer/Dell/D ... MFP_1815dn tis printer is only partially supported in Linux. Did you try checking for a newer driver from the manufacturer?

FWIW: I have no problems with the printer settings remaining when I set those in the System Settings, using a HP printer.


Thanks for the feedback!

I have, the one you point to in fact.
This driver however gives me an error:

Code: Select all
[email protected]:~$ ./autorun
./Linux/install.sh: 1218: source: not found
ERROR: HARDWARE_PLATFORM undefined, execution aborted


I've no idea what to do about it.
Am running Kubuntu 20.04, but seems this driver is only for RHEL and possibly Suse Linux?

The one I'm using now is for a Dell laser 3100 or some such and has been reported to work with my printer, at least for the basic stuff.

I see you mention you're using a HP-printer. May I ask what model that is?

Also, generally speaking, is there a mfp-printer brand and model that works flawlessly with *ubuntu?
avg
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I think I fixed it.

With the guidance in mind from Mamarok I did this:

1. Went to Dell and read up on printer support with Ubuntu.
https://www.dell.com/support/article/sv-se/sln284862/installing-a-dell-laser-printer-on-an-ubuntu-operating-system?lang=en
Apparantely Ubuntu isn't supported out-of-the-box, unless you can supply a ppd-file.

2. I then went to https://www.dell.com/support/home/sv-se/drivers/DriversDetails?driverId=Y72PM and downloaded the driver zipfile and extracted it on my system.

3. Using the code from https://askubuntu.com/questions/307876/how-to-search-for-files-recursively-into-subdirectories;
Code: Select all
$ find . -print | grep -i '.*[.]ppd'

I found a ppd file in ./cdroot/Linux/noarch/at_opt/share/ppd/, and made a note of the path.

4. Started the Add printer wizard in the KDE System settings and pointed it to the ppd-file from §3.

5. Closing the wizard and re-checking the paper size, it now seems it's sticking.

Perhaps this writeup may help others.
And thanks again Mamarok for setting me on the right track. ;D
User avatar thishis
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Thanks. I was have a similar issue. I will try your fix and hope it works.
avg
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thishis wrote:Thanks. I was have a similar issue. I will try your fix and hope it works.


You're welcome, hope it works for you!

 
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