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Pressure sensitivity not working on Surface Pro 4

intijk
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I tried to install the "Wintab" software, because this is the official solution to Surface Pro 3 . but I found that doesn't work.

I found in sketchbook the pressure sensitivity works good, I hope krita can also support this. Can some one check that? I know my device is kind of new, but I think this is the best platform to use Krita.
User avatar boudewijn
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Well, not unless someone donates hardware, or someone with the hardware donates time: these things are impossible to fix without either. I did hear that Krita worked on a Surface Book, from a Twitter post, so I guess that there are wintab drivers available... In any case, even on a Surface 3, it's hard to get the wintab drivers to work: I actually had to install the trial of photoshop CC to get them to work properly.
intijk
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Today I tried again, I found I was using wrong version WinTab driver, should use this for SP4, I was using WinTab for SP3.
https://www.microsoft.com/en-us/downloa ... x?id=49498

Now krita works good with pressure sensitivity :)
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User avatar X-Raym
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To be a bit more precise, you have to download/install two things from Download Surface Pro 4 Drivers and Firmware from Official Microsoft Download Center Microsoft page.
  • The Surface Pro Drivers, (SurfacePro4_Win10_161201_0.msi)
  • Win Tab, (Wintab_x64_1.0.0.20.zip)

Then, pressure sensitivity works fine, and latency between pen touch and drawing start is gone.

Maybe this trick should be added to KritaFAQ — Documentation / Microsoft Surface Pro and NTrig, as a lot of people may encounter this problem.


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MechBert
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Please also update to install x64 c++ redistributable. the FAQ only says to install 32bit. my pen sensitivity and eraser worked only after this. Might have to do with the 32/64 bit driver issues. i.e. krita thinks in 32 when you installed 64 or vice versa.
User avatar boudewijn
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It is pretty incredible how different these things seem to be from device to device -- because some people tell me that only the 32 bits drivers worked for them, others only the 64 bits drivers -- all on 64 bits Windows 10 and 64 bits Krita.
pearson
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I had an issue with sensitivity as well.

I finally figured it out with this:

http://www.timesnews.co.uk/14610-fix-is ... rface-pro/

The Wacon drivers ended up being the problem for me. Hope this helps you!
bluecj
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In the FAQ and on this help board it says to download the driver SurfacePro4_Win10_161201_0.msi but that's not an option from Surface Pro 4 drivers anymore. The only options are

SurfacePro4_Win10_10586_1702001_0.msi
223.9 MB

SurfacePro4_Win10_10586_1702001_1.zip
591.2 MB

SurfacePro4_Win10_15063_1702001_0.msi
226.3 MB

SurfacePro4_Win10_15063_1702001_1.zip
596.4 MB

SurfacePro4_Win10_1701001_0.msi
235.6 MB

SurfacePro4_Win10_1701001_0.zip
590.3 MB

Wintab_x32_1.0.0.20.zip
4.5 MB

Wintab_x64_1.0.0.20.zip

And I downloaded the Wintab 64. I restarted my computer after installing and I tried the SurfacePro4_Win10_1701001_0.zip and it didn't work. Can anybody help, and maybe update the FAQ?
User avatar boudewijn
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We can only update the faq when we know what works... And since I don't have an SP4, and my SP3 cannot be reset to factory anymore, I cannot test drivers myself.
jessm
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Im running into the same problem with krita on the surface pro 2017, but im guessing it's because krita doesnt support native windows? is there a similar solution to this only with different downloads? im rubbish with computers, so im kind of at a loss here... :')
User avatar boudewijn
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The latest version of Krita supports the native Windows 8 Pointer API, which is Windows Ink, which is what the Surface Pro's pen uses. So get the latest stable version: that must work after you enable it in Krita's settings and restart. If it doesn't, your system is messed up. We cannot help in that case.

 
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