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noobie needs help: only see the mouse arrow, that's it

dieterpa
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hey guys,

I've been using kde neon (the distribution) now for quite some time. But now I have the following problem:

When I start my computer, there is no login page or whatever. I only see the mouse arrow and a black background. I can move the mouse but I don't know what to do and how to fix that to see kde desktop... :|
User avatar Mamarok
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which exact Neon version do you use, and what did you do before this happened?


Mamarok, hanging out in the Amarok forum since August, 2007
Currently running Kubuntu 19.10, Plasma 5.17.3, Frameworks 5.64.0, Qt 5.12.4, kernel 5.3.0-23
thunder422
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I had this happen a couple times. The following procedure corrected the problem. Try Ctl+Alt+F2, if the login prompt appears, log in with your user name and password. Then do these commands:
Code: Select all
pkcon refresh
pkcon update
sudo reboot


Currently using KDE Neon 5.16 with Windows 10 in a VM; migrated from Linux Mint 17.3
User avatar kdeoldster
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If you have your settings to auto-log in then you won't see the Log In (SDDM) screen just a cursor on a black/blank screen until the splash appears. You can change this in System Settings> Startup and Shutdown> LogIn Screen (SDDM) and click on the Advanced tab. If Auto Log In is checked then uncheck it and reboot. The SDDM screen should appear the same as when you Log Out or Switch User.
dieterpa
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thunder422 wrote:I had this happen a couple times. The following procedure corrected the problem. Try Ctl+Alt+F2, if the login prompt appears, log in with your user name and password. Then do these commands:
Code: Select all
pkcon refresh
pkcon update
sudo reboot



thanks everybody, and especially to thunder422, his advice works! Im happy :)

 
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